AT&T SB67060 T1 Installation Guide download pdf (Page 81)

Getting Started 80

Synapse Installation Guide

Resetting Devices

You may need to manually restart a device or return a device to factory defaults (see “Appendix B: Default Settings” on page 205).

To reset a device, press the RESET button shown in Figure 71 and Figure 72 by inserting a pen or paper clip into the hole and

applying pressure to the button. The T1 Gateway and ATA (not shown) have a RESET button in the same location on the front

panel as the PSTN Gateway. Although Figure 72 on page 81 shows the SB67030/031 Deskset, the SB67020 Deskset reset button

is in the same location.

To restart the device without losing any custom settings, press the RESET button for less than five seconds. You can get the same

result by disconnecting and reconnecting power to the device. You can restart the device if the device does not respond or fails

to synchronize with the system.

To completely reset the device to factory defaults, unplug the LAN cable and press the RESET button for more than five seconds.

You might do this if the device is not synchronized or you want to reset the IP address settings to Auto (DHCP). Any static IP

configurations are lost.

When resetting a Deskset to factory defaults, the system configuration (the user settings and Personal directory) and Voicemail

messages, Call Log, and the Redial list are all deleted. You can use this complete reset when assigning Desksets to new users. If

you do not disconnect the LAN cable before pressing the RESET button, the extension number is retained. During the reset, any

PC connected to the Deskset PC port momentarily loses network connectivity.

If there is one Gateway in the system, but there are still Desksets connected, then only the voice prompts and hold messages

are deleted; the rest of the Auto Attendant settings are maintained on the Desksets. If there is another Gateway, the other

Gateway maintains all system configuration settings.

To reset the entire system to factory defaults and completely clear the system of all settings (Auto Attendant, Ring

Groups, hold message, and System Directory) and Voicemail messages, unplug the LAN cables from all devices and press

the RESET button for more than five seconds on each device. Then reconnect all devices to the LAN.

If you have already set up the system, back up the Deskset and system settings before resetting the device to factory

defaults. For more information, see the Synapse Administrator’s Guide.

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AT&T SB67060 T1 Installation Guide Page 81