AT&T SB67060 T1 Installation Guide download pdf (Page 193)

Troubleshooting 192

Synapse Installation Guide

Multi-Zone OHP Connected to an FXS Port

Symptom Probable Cause Corrective Action ATA Multi-Zone OHP to an FXS Port

For OHP equipment connected to an FXS port, this Troubleshooting refers to the ATA front-panel FXS LED for the FXS port you

are using for the OHP equipment. When the equipment is properly installed, and everything is configured correctly, this is the

behavior of these LEDs:

 OFF: There is no paging activity.

 Flashing GREEN: A user has initiated a page.

 Solid GREEN: A device other than an OHP (such as a fax machine) is connected to the FXS port and has gone off hook.

 We also use these LEDs to help diagnose problems.

With multi-zone paging,

paging all extensions does

not broadcast over my OHP

equipment.

Multi-zone OHP can not be

paged at the same time as

Desksets.

 To page the OHP, the user must select Overhead Paging

from the Paging Zones selection screen on the Deskset.

Selecting any other zone will not page the OHP system,

even if the Paging Zones did include Overhead Paging

prior to changing the Paging System Type to

multi-zone.

Multi-zone OHP is not

working.

Inconsistent configuration.

 Verify the Multi-Zone WebUI configuration:

a. Log in to the WebUI as administrator, click

System Settings –> Overhead Paging.

b. Verify that Paging is set to Enable.

c. Verify that the Paging System Type is set to

Multi Zone.

d. Verify that Select Paging Port is set to an FXS port

and that your OHP system is physically plugged into

that FXS port.

e. Click .

1 2 ... 188 189 190 191 192 193 194 195 196 197 198 ... 231 232

No comments

AT&T SB67060 T1 Installation Guide Page 193