Troubleshooting 158
Synapse Installation Guide
Initial Installation
Symptom Probable Cause Corrective Action Initial Installation
The device screen displays
Synchronizing.
The device has previous data
and settings that are now
inconsistent with current
system settings.
Erase all Deskset data and settings by unplugging the LAN
cable and pressing the reset button on the bottom of the
Deskset for more than five seconds.
The Ethernet cable may be connecting the Network port
on the bottom of the Deskset, marked , to another
system device, rather than to the Network. Make sure the
Ethernet cable is attached to the LAN.
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