AT&T SB67060 T1 Installation Guide download pdf (Page 187)

Troubleshooting 186

Synapse Installation Guide

Single-Zone OHP Connected to AUX OUT Jack

Symptom Probable Cause Corrective Action ATA Single-Zone OHP to AUX OUT Jack

For OHP equipment connected to the AUX OUT jack, this Troubleshooting refers to the ATA front-panel AUX OUT LED. This

describes the behavior of these LEDs:

 OFF: There is a problem with the WebUI configuration for OHP. Either Paging is disabled, or the selected Paging Port is

not AUX OUT.

 RED: Although the WebUI supports OHP, no connection is detected.

 Steady GREEN: The WebUI is configured for OHP on AUX OUT, it is enabled, and the ATA has detected that a cable is

connected.

 Flashing GREEN: An OHP is in progress.

We also use these LEDs to help diagnose problems.

Single-zone OHP on AUX

OUT is not working and the

AUX OUT LED is OFF.

The OHP is not configured in

the WebUI for use on AUX

OUT.

 Verify the Single-Zone on AUX OUT WebUI configuration:

a. Log in to the WebUI as administrator, click

System Settings, then Overhead Paging.

b. Verify that Paging is Enabled. If not, select Enable.

c. Verify that the Paging System Type is set to

Single Zone.

d. Verify that Select Paging Port is set to AUX OUT

and that your OHP system is physically plugged into

the AUX OUT jack.

e. Click

The OHP is not a member of

a Paging Zone.

 Verify that the OHP equipment is part of the Paging Zone

that you are trying to page. See “Paging Zones” on

page 126.

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AT&T SB67060 T1 Installation Guide Page 187