AT&T SB67060 T1 Installation Guide Page 20

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Installation 19
Synapse Installation Guide
Planning Your System and Network Configuration
This section describes several important configuration options that you should be aware of before you install the Synapse system.
These options include Operation Mode (Call Appearance versus Line Appearance), IP addresses and connectivity, extension
number assignments, analog bypass lines and analog telephones in the Synapse system.
About Modes of Operation
The system administrator can configure the Synapse system to operate in one of two different modes: Call Appearance mode and
Line Appearance mode. The operation mode affects how Deskset users make, answer, and manage calls. Each mode provides a
unique set of configurable features.
Before beginning the installation, you and the system administrator should decide which mode will work best for the site.
Call Appearance Mode
In Call Appearance mode, each Deskset has virtual “lines” (5 on SB67030/031 Desksets, and up to 10 on SB67020 Desksets) for
calls to and from external numbers (232-555-0176, for example) or other extensions (Extension 220, for example). These virtual
lines are called Call Appearances.
Systems using Call Appearance mode can have any combination of PSTN Gateways, T1 Gateway, and an optional ATA. In Call
Appearance mode, SB67030/031 Desksets can have SB67040 Cordless Handsets and TL7600 Cordless Headsets.
Line Appearance Mode
In Line Appearance mode, each line that Deskset users can access corresponds to an actual physical line connected to the PSTN
Gateway (the Synapse system can have up to four PSTN Gateways providing up to 16 lines). Incoming lines are mapped to
Programmable Feature Keys on Desksets. You can assign different lines to different Desksets or groups of Desksets. You can
configure SB67020 Desksets to access up to 9 lines and SB67030/031 Desksets to access up to 4 lines.
Other Desksets in the system can share these lines and display the line status. Incoming calls on a line ring at all Desksets that
share that line. Users at Desksets that share lines can see when lines are ringing, busy, or on hold.
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