AT&T SB67060 T1 Installation Guide download pdf (Page 170)

Troubleshooting 169

Synapse Installation Guide

.Some devices did not update

after using .

Did not allow enough time for

software to update due to a

slow Internet connection.

 Wait 30 minutes, then check whether additional devices

have been updated. If devices are still being updated, then

the Internet connection is slow and you must wait for all

the devices to complete the update process.

 If the update has failed (you see a failure message), retry

. Allow sufficient time for the upgrade

process to complete. You may prefer to schedule a system

update to take place overnight.

 Update individual devices manually either through the

front panel or through the WebUI for that particular

device.

 Power cycle each device that did not get upgraded.

Unplug the power cord and plug it back in. As each device

reboots, it automatically updates (if it detects updated

software in the system).

The Outgoing Caller ID

option does not appear on

the Extension Basic

Settings page of the

administrator WebUI.

A DID number has not been

assigned.

 Assign a DID number to the extension.

a. On the WebUI, click Extension Settings, then

Basic Settings.

b. Select a DID number from the Select DID drop-down

list.

Symptom Probable Cause Corrective Action Administrator WebUI

If you are using the WebUI to upgrade the device,

ensure that you log in using that device’s IP address.

1 2 ... 165 166 167 168 169 170 171 172 173 174 175 ... 231 232

No comments

AT&T SB67060 T1 Installation Guide Page 170