AT&T SB67060 T1 Installation Guide Page 168

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Troubleshooting 167
Synapse Installation Guide
The WebUI displays “Login to
target device failed.”
The software version of the
device you are currently
logged into is no longer
compatible with the software
version of other devices
within the network.
1. Log in to the WebUI as administrator using the IP address
of the device that caused the problem. Click
Device Management, then Update Device in the
WebUI Navigation Menu at left.
2. Click . The selected device updates its
software and reboots.
3. After the device reboots, check the software version
number on the device to confirm that the upgrade was
successful.
On the Deskset, press MENU –> 4. Note the
P Firmware Ver [030/031] or Software Ver [020]
value.
On the Gateway or ATA, press the key to
access the Main Menu. Then select
Device Information, then Software Version.
The device to be updated is
unplugged.
Verify that the device is powered up.
The device to be updated
has failed to synchronize
with the system.
Verify that the other device says Synchronized. If it does
not, see “Reintroducing a Deskset Into the System” on
page 151 or “Reintroducing a Gateway or ATA Into the
System” on page 154.
Symptom Probable Cause Corrective Action Administrator WebUI
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