AT&T MERLIN LEGEND Communications System Key System Planning Forms Errata Instruction Manual Page 174

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MERLIN LEGEND Communications System Release 5.0
System Planning
555-650-112
Issue 1
June 1997
Features
Page 4-32Group-Assigned Features
4
NOTE:
If you choose a linear hunt, be sure you have listed the extension
numbers and names in the Extensions section on Form 7d (page 1),
in the order that you want the group searched. If you have not done
this, go back and correct the front of the form so that the extensions
are in the right order.
To change the factory-set hunting pattern to Linear, check the
Linear box.
To change the factory-set hunting pattern to Most-Idle, check the
Most-Idle box.
3. Under the Primary Delay Announcement heading, do
one
of the following:
If there are no announcement devices, check the No box and
proceed to Step 4.
To designate one or more announcement devices, check the
second box and write the extension numbers for the devices in the
space provided (see Form 2a or 2b).
4. Under the Secondary Delay Announcement heading, do
one
of the
following:
If there is no secondary announcement device, check the No box
and proceed to Step 5.
To designate a secondary announcement device, check the second
box and write the extension number for the device in the space
provided (see Form 2a or 2b). Also do the following:
Write in the desired Delay Interval between the primary
announcement and the secondary announcement in
seconds. The Delay interval is also the time between repeats
of the Scondary Announcement, if the Repeat
Announcement option is set.
NOTE:
As a rule the Delay Interval should never be set less than the length
(in seconds) of the secondary announcement. Ideally, the Delay
Interval should be a multiple of the secondary announcement’s
length, based on the anticipated number of calls in the queue. For
exampple, if the secondary announcement length is 10 seconds and
five calls are expected to be in the queue during busy times, then the
Delay Interval should be 50 seconds. For more information on
optimizing the settings for announcements, see the
Feature
Reference
.
If you want the secondary announcement to repeat
continuously after the Announcement Delay Interval, then
check the Yes box next to Repeat Announcement. Otherwise
check the No box.
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