AT&T MDC 9000 Specifications download pdf (Page 99)

Answering Calls

Description

This section describes how users can answer calls ringing at their own

extensions. Additional features enable users to pick up calls at other

extensions—see “Related Features” below.

Related Features

■

A user can join a call in progress at another extension, as long as Privacy is

not on for that extension (see

Joining Calls).

A user can answer a call ringing at another specific extension or at any

extension in a group. For more information, see Call Pickup and Group

Pickup.

A user can use Direct Line Pickup—Active Line to answer calls on lines

not assigned to the user’s phone.

A user can program the Voice Interrupt on Busy Talk-Back feature on a

button with lights to respond to a voice interrupt on busy call. Also see

Voice Interrupt On Busy (#312).

You can use Call Waiting (#316) to specify standard phone extensions that

can receive a call waiting tone and a second incoming call.

Considerations

■ If you are using an MDC 9000 or MDW 9000 phone, make sure the handset

is on before using the instructions in “How to Answer Calls Ringing at Your

Extension.”

■ There are several ways to access a line for answering calls:

—

On either a system phone or a standard phone, lift the handset to answer

a ringing call (if more than one call is ringing at a system phone, you get

the call that has been ringing for the longest time).

—

On a system phone, press a specific line or [ Intercom ] button. You can also

use Direct Line Pickup to pick up a ringing or held call, or to join an

active call, by dialing [

Intercom

] [

] and the two-digit line number.

—

On a standard phone, you can use Direct Line Pickup to pick up a

ringing or held call, or to join an active call on a specific line: at intercom

dial tone, dial [

] [

] and the two-digit line number.

■ Display phones can show the type of call that is ringing at the extension.

For standard and non-display system phones, the user can identify the type

of call by the system’s ringing patterns. (See “Ringing Patterns” in Chapter

3.) Note that there are no unique ringing patterns for forwarded calls.

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AT&T MDC 9000 Specifications Page 99

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