AT&T MDC 9000 Specifications download pdf (Page 37)

Programming Telephone Buttons

Telephone buttons without lines assigned to them can be programmed for

system features such as Exclusive Hold or Conference Drop or for telephone

numbers, so you can use the feature or dial the phone number with one touch.

Once programmed, these buttons are called Auto Dial buttons, because simply

pressing the button automatically dials the feature code or telephone number.

A user who has a system phone with programmable buttons should consider

programming them with a combination of frequently used features and outside

and intercom telephone numbers.

Programming a Receptionist’s Extension

Call Handling Options

If you set up a centralized telephone answering position at extension 10, use the

following settings to customize it:

■

Immediate Call Answering. If the receptionist should answer all calls,

use Line Assignment (#301) to assign all lines to extension 10. Set Line

Ringing for all lines at extension 10 to Immediate Ring; set the lines

assigned at each user’s extension to Delayed Ring or No Ring.

Backup Call Answering. If the receptionist should answer some lines

only when a user does not pick up, set Line Ringing for those lines at

extension 10 to Delayed Ring; set the lines assigned at each user’s

extension to Immediate Ring.

No Answering. If some lines should not be picked up by the receptionist

at all, either set Line Ringing for those lines at extension 10 to No Ring or

simply use Line Assignment (#301) to remove those lines from extension

10. In either case, set Line Access Restriction (#302) to No Access for

those lines at extension 10 to prevent the receptionist from using Direct

Line Pickup to access those lines.

Button Programming

The PARTNER-34D phone shown in Figure 2-5 illustrates the following

programmed buttons in addition to some other system features:

■ Extension Numbers. Auto Dial buttons are programmed for extensions

11 through 28. The receptionist can use these buttons to dial or transfer

calls to the extensions with one touch. In addition, the lights of these Auto

Dial buttons show the status of the extension, so the receptionist can tell

whether the phone at the extension is idle (no lights on), busy (red on),

calling the receptionist (green flash), manually signaling the receptionist

(green flutter), or ringing back after the receptionist transferred a call

(green flutter).

2-18 Programming

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AT&T MDC 9000 Specifications Page 37