AT&T MDC 9000 Specifications download pdf (Page 191)

Music On Hold (#602)

Description

Related Features

This System Programming procedure activates or deactivates the MUSIC ON

HOLD jack on the processor module. The jack must be active and an audio

source must be connected to the jack in order to provide recorded music or

messages to callers on hold.

■ If Ring on Transfer (#119) is Not Active and Music On Hold is Active,

transferred callers hear music-on-hold until the call is answered.

■ If Music on Hold is Active, users with system phones with speakers can

play Background Music through their phones’ speakers.

■ If the receptionist at extension 10 uses the Wake Up Service Button (#115)

to schedule wake up calls, the recipients hear music-on-hold when they

answer their wake up calls.

Considerations

■

If Music On Hold is Not Active or if no audio source is connected, callers on

hold hear silence.

The audio source must be connected to the control unit using an RCA

phono plug. For more information, see the PARTNER Plus Communications

System Installation guide.

The volume of the audio source can be adjusted using the music-on-hold

volume adjustment screw on the processor module. For more information,

see the PARTNER Plus Communications System Installation guide.

If the audio source develops trouble (such as a bad tape), you can quickly

turn it off by changing the Music On Hold setting to Not Active until you are

able to solve the problem.

If you use Music On Hold to broadcast certain copyrighted music or

material, including songs or other material from radio broadcasts, you may

be required to obtain the permission of the copyright owner. One way to

obtain permission is to contact ASCAP, BMI, and/or similar performing rights

organizations, to obtain a license. AT&T disclaims any liability arising out of

the failure to obtain such a license, if required.

For alternative (usually pre-licensed) sources of music to use with this

feature, you may wish to contact Telephonetics International, Inc. at 1

800 446-5366. Or, you can purchase a Magic on Hold system from

AT&T, which does not require you to obtain a license.

Valid Entries

1 = Active ✔

2 = Not Active

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AT&T MDC 9000 Specifications Page 191