AT&T MDC 9000 Specifications download pdf (Page 65)

Multiple Answering Machines

If a single answering machine cannot handle all your calls, you can set up two

or more machines at different extensions (Figure 4-2) so that a call does not go

unanswered. If one answering machine is busy, a second call will be answered

by the second machine. A setup such as this might be used by a movie theater

to announce movie times to people calling for information.

Lines

Ext X

ANS

MACH

CONTROL

Ext Y

ANS

UNIT

MACH

Figure 4-2. Multiple Answering Machines

To Use

■

Go to the machines to manually play back messages.

From any system extension, make an intercom call to an answering

machine extension. When the machine answers, dial its message

retrieval code.

From outside the system, call in on any line assigned to the machine.

When the machine answers, dial its message retrieval code. Note,

however, when calling in from outside, you can retrieve messages only

from the first machine that answers.

To Program

Use Line Assignment (#301) to assign all the lines to extensions X and Y that

you want the machines to cover.

For extensions X and Y, set Line Ringing for all lines to Immediate Ring.

Make sure extensions X and Y are not assigned as a Call Waiting (#316)

extension, Pickup Group Extensions (#501), Calling Group Extensions

(#502), Night Service Group Extensions (#504), or Hunt Group

Extensions (#505).

Adjust both answering machines to answer on a different number of rings (so

they do not both try to pick up the same call). For example, set answering

machine 1 to 4 rings and answering machine 2 to 6 rings. (If you cannot

adjust the two answering machines to answer on a different number of

rings, assign some lines to Immediate Ring at extension X and other lines

to Immediate Ring at extension Y.)

4-6 Using Auxiliary Equipment

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AT&T MDC 9000 Specifications Page 65