AT&T MDC 9000 Specifications Page 286
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Glossary
C
A
Account code
A code of up to 16 digits that is associated with
incoming or outgoing telephone calls. Entry of an
account code may be optional or forced. If
entered, an account code appears on the call
record for a call. See also Call report, Forced
Account Code Entry, and Forced Account Code List.
Auto Dial button
A programmable telephone button that lets you dial
a series of digits simply by pressing that button. An
Auto Dial button can be used to store a feature
code, a phone number, or an account code so that
it can be dialed with one touch. See also
Programmable button.
Automated Attendant Service
A voice messaging system feature that answers
calls and routes them to the appropriate extension
based on caller responses to a recorded
announcement. See also PARTNER Attendant and
Voice messaging system (VMS).
Auxiliary equipment
Telecommunications equipment (other than system
phones) that can be connected to the control unit.
Auxiliary equipment includes industry-standard
devices that can connect directly to the public
telephone network (such as standard phones or fax
machines) as well as devices that require the
interface provided by the control unit (such as a
loudspeaker paging system).
B
Backplane
The bottom and rear portion of the plastic housing
that makes up the control unit. The backplane
distributes power to the system modules installed in
the control unit.
Background Music
A feature that provides background music through
the speaker of an idle system phone for a user’s
work area. Background Music plays the
pre-recorded material from the Music On Hold
audio source.
Call Answer Service
A voice messaging system feature that lets callers
leave a message at an unanswered extension or
transfer themselves to another extension.
Call Assistant
See Intercom Autodialer.
Call Park
A feature that lets a user put a call on a special type
of hold, so it can be picked up from any extension
in the system.
Call record
A line of information on a call report that includes
data fields such as call type, date, time,
called/caller number, and call duration. See also
Account code and Call report.
Call report
A page of information that begins with a header and
lists incoming and outgoing calls to and from your
business on a call-by-call basis. See also Call
record and Call reporting.
Call reporting
A feature that provides records of call activity. Call
reporting also is referred to as Station Message
Detail Recording or SMDR.
Call Waiting
A feature that lets standard phone users receive
notification of a second incoming call when they are
busy on a call. The user can press the switchhook
to put the first call on hold and answer the second
call.
Calling Group
A group of extensions that can be called
simultaneously by dialing a group calling code.
See also Hunt Group.
Calling restriction
A feature that lets you control telephone use at
specific extensions.
Centralized Telephone Programming
A method of telephone programming that lets you
program individual extensions in the system from a
system display phone at extension 10 or extension
11. Centralized Telephone Programming is an
alternative to Extension Programming.
CO Line
See Line.
Glossary GL-1
- AT&T 1
- About This Guide 7
- Product Safety Statements 8
- How to Comment on This Guide 8
- Important Safety Instructions 10
- SAVE THESE INSTRUCTIONS 10
- Overview 11
- System Components 12
- Telephones 15
- Auxiliary Equipment 17
- Programming 18
- Contents 19
- Hardware Considerations 21
- Initial System Setup 22
- Customizing Extensions 23
- Copy Settings 24
- Changing the System Clock 24
- Adding New Lines 24
- Adding New Extensions 24
- Changing Settings to Support 25
- PBX or Centrex Services 25
- System Programming Options 26
- Using System Programming 31
- Programming 2-13 32
- Button Locations 33
- Figure 2-4. Button Locations 34
- Programming 2-15 34
- Programming Mode 35
- Changing Programming Type 35
- Telephone Programming Options 36
- Programming Telephone Buttons 37
- Programmable 38
- Using Telephone Programming 39
- Any unused 40
- Using Extension Programming 42
- Learning About Telephones 43
- Buttons and Indicators 45
- Ringing Patterns 48
- Dial Tones 48
- Standard Telephones 51
- Using the Switchhook 52
- Limitations 53
- Combination Extensions 54
- Using Telephones 56
- Using Auxiliary Equipment 58
- If a Device Has Trouble 62
- Answering Machines 63
- Single Answering Machine 64
- Multiple Answering Machines 65
- Personal Answering Machine 66
- Call Reporting Devices (SMDR) 67
- Call Reports 68
- Considerations 69
- Output Format 69
- Serial Printers 69
- Call Accounting Devices 69
- Credit Card Scanners 70
- Fax Machines 71
- Setting Up Fax Machines 73
- Single Fax Machine 74
- Fax Line Saver 75
- Send and Receive Fax Machines 76
- Send and Receive Modem 79
- PARTNER Attendant 82
- Voice Messaging Systems 83
- (not automatically 84
- PARTNER MAIL VS 84
- Feature Reference 85
- Next Data 90
- AA Extensions (#607) 91
- Abbreviated Ringing (#305) 92
- Account Code Entry (F12) 93
- Answering Calls 99
- Auto Dialing 102
- Intercom 104
- Mic/HFAI 104
- Automatic Line Selection 106
- Automatic VMS Cover (#310) 108
- Background Music (F19) 110
- (F11,XX,XX) 112
- Call Park 115
- Call Pickup (I6XX) 117
- Call Waiting (#316) 118
- Conference Calls 120
- Conference Drop (F06) 122
- Copy Settings (#399) 123
- Dial Mode (#201) 124
- ★ ] then using the “up” 132
- Display Language (#303) 133
- Distinctive Ring (#308) 134
- Do Not Disturb (F01) 135
- Exclusive Hold (F02) 140
- Extension Name Display 141
- External Hotline (#311) 143
- Fax Machine Extensions (#601) 145
- Hold ] (any single digit) 148
- (I77G/I*77G) 155
- Group Pickup (I66G) 158
- Hold Disconnect Time (#203) 162
- Hotline (#603) 163
- Hunt Group Extensions (#505) 165
- Intercom Dial Tone (#309) 167
- Joining Calls 168
- Last Number Redial (F05) 170
- Line Assignment (#301) 173
- PARTNER-34D 174
- PARTNER-18D/PARTNER-18 174
- PARTNER-6 174
- 5-86 Line Assignment (#301) 174
- Line Ringing 177
- Loudspeaker Paging (I70) 179
- Making Calls 181
- Message Light Off (F10X) 187
- Message Light On (F09XX) 189
- Music On Hold (#602) 191
- Night Service Button (#503) 193
- Number of Lines (#104) 196
- Personal Speed Dial Numbers 202
- Privacy (F07) 205
- Recall (F03) 206
- Recall Timer Duration (#107) 208
- Ring on Transfer (#119) 209
- Rotary Dialing Timeout (#108) 210
- Save Number Redial (F04) 211
- Send All Calls 212
- Simultaneous Paging (I*70) 213
- SMDR Output Format (#610) 215
- SMDR Record Type (#608) 216
- SMDR Top Of Page (#609) 217
- Special Dialing Functions 218
- Station Lock (F21) 220
- Station Unlock (F22) 222
- System Date (#101) 223
- System Day (#102) 224
- System Password (#403) 225
- System Speed Dial Numbers 227
- System Time (#103) 230
- Toll Call Prefix (#402) 231
- Touch-Tone Enable (F08) 232
- Transferring Calls 233
- Next Item 235
- Transfer Return Rings (#105) 238
- VMS Cover (F15) 239
- VMS Cover Rings (#117) 241
- VMS Hunt Delay (#506) 242
- VMS Hunt Schedule (#507) 243
- Hold ], the third party is 244
- Voice Mailbox Transfer (F14) 247
- Wake Up Service Button (#115) 248
- Troubleshooting 251
- Problems with System Phones 254
- System Phone Does Not Work 255
- Display Is Incorrect 256
- Problems with Standard Phones 257
- Call with No One at Other End 258
- Not Light 258
- Other Problems with Phones 259
- Phone Does Not Work Properly 262
- System Problems 263
- Call on Hold Hangs Up 264
- Other Problems with System 265
- Specifications 266
- Maintenance, Repair 269
- AT&T Limited Warranty 270
- Product Ordering Information 272
- Hardware Components 273
- System Modules and Wiring: 274
- FCC and IC Information 276
- IC Notification and 278
- Repair Information 278
- Speed Dial Form 280
- Plus Communications System 281
- Programming Mixed Telephone 283
- Glossary 286
- Intercom ] button. See also 287
- Glossary GL-3 288
- GL-4 Glossary 289
- Glossary GL-5 290
- GL-6 Glossary 291
- Index IN-1 292
- IN-2 Index 293
- Index IN-3 294
- IN-4 Index 295
- Index IN-5 296
- IN-6 Index 297
- Index IN-7 298
- System Features 299
- System Features Continued 300
- Extensions 302
- AT&T 518-455-228 305
- Comcode 107542292 305
- Issue 1, October 1995 305
- Graphics© AT&T 1988 305
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