AT&T MDC 9000 Specifications download pdf (Page 67)

Call Reporting Devices (SMDR)

SMDR (Station Message Detail Recording) is a call reporting feature that

provides records of call activity. Call reporting information provides you with the

ability to:

■

Detect any unauthorized calls

■

Bill clients or projects

■

Bill back by department

■

Reduce telephone costs by identifying the need to change

telecommunications services (like adding a WATS line for calls to a

particular area code)

Call reporting information is recorded after each call is completed. For outgoing

calls, the system records information for each call that lasts more than 10

seconds. The timing begins when you lift the handset or press [

Spkr ] to access

an outside line. For incoming calls, the timing begins when the call is answered.

Timing stops when the call is disconnected.

The system sends the information through a 1200-baud serial interface to either

a serial printer or a call accounting device. The device connects directly to the

SMDR jack on the processor module.

Programming

Use the following programming procedures for call reporting:

■

SMDR Record Type (#608) to specify the type of calls that you want to

record for call reporting—either all calls or outgoing calls only.

■

SMDR Top of Page (#609) to notify the system that the printer has been

aligned to the top of a new page.

■

SMDR Output Format (#610) to identify whether a maximum of 15 digits

or 24 digits is printed for dialed numbers on the call report.

■

Forced Account Code Entry (#307) to identify extensions that are

required to enter an account code prior to making outside calls and

Forced Account Code List (#409) to create a list of valid account codes.

■

Display Language (#303) to specify the language to be used for display

messages. The call report header is printed in the same language as is

specified for extension 10.

4-8 Using Auxiliary Equipment

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AT&T MDC 9000 Specifications Page 67

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