AT&T MLC-6 Instruction Manual download pdf (Page 53)

Telephone Programming

System telephones are ready to use when they are installed, but they can be

customized to meet the needs of your business and individual users. This

customization is accomplished through telephone programming.

Telephone Programming Options

Automatic Line Selection

When a user lifts the handset of a telephone, the system chooses an idle line

automatically. The Automatic Line Selection procedure sets the order in which

the system looks for an idle line. You can set the system to look for outside lines

first—in any desired order—or to select an inside (intercom) line first.

With Automatic Line Selection at its factory setting, the system first searches to

find an idle outside line in numerical order (starting with line 1). Then, if all

outside lines are busy, the system searches for an idle intercom line. This order

can be changed, however, to accommodate your business needs, For

example, a telemarketing firm with a WATS line (line 5) to reduce telephone

expenses would set Automatic Line Selection for all telemarketers’ extensions to

“5, 1, 2, 3, 4, Intercom.” This way the WATS line would be selected first.

If a standard phone user intends to place intercom calls and access system

features, Automatic Line Selection for his or her extension must be set to

“intercom first” for proper operation. For example, the setting for a standard

phone in a lobby used for calling employees or making local calls on line 1

would be set to “Intercom, 1.“

Line Ringing

Line Ringing defines when each outside line will ring at a phone. For each line

at an extension, you can specify “immediate ring,” “delayed ring” (phone rings

after a 20-second delay), or “no ring.” Examples:

■

If you want all calls on a line to ring directly at users’ extensions—with the

receptionist providing backup—set the line at the users’ extensions to

“immediate ring.” Then set the line on the receptionist’s extension to

“delayed ring.” An incoming call that is not answered by a user within 20

seconds will also ring at the receptionist’s extension.

If you want calls to be answered by the receptionist first, set the lines at

the receptionist’s extension to “immediate ring” and the lines at the users’

extensions to “delayed ring.” If the receptionist does not answer a call

within 20 seconds, it will ring the users’ extensions.

If you want a line to appear on a phone without ringing, set it to “no ring,”

■

NOTE:

You can program Automatic Line Selection and Line Ringing only from extension

10 or 11 using Centralized Telephone Programming; users cannot program

them at their own phones.

Programming

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AT&T MLC-6 Instruction Manual Page 53

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