AT&T MLC-6 Instruction Manual download pdf (Page 40)

Setting Up Groups of Extensions

You can set up four types of extension groups:

■

Pickup Groups that let any user in the system answer outside calls for

any extension in a group

■

Calling Groups that let users ring or page all extensions in a group

simultaneously

■

Extension Hunt Groups that allow users to ring or page the first

available extension in a group

■ Night Service Group that lets extensions in the group receive calls

after hours.

Pickup Groups

The system can have up to four Pickup Groups. The Pickup Group feature

allows any outside call ringing at an extension in a group to be answered from

any other extension in the system by dialing a special code. (Intercom or

transferred calls are not picked up.) In other words, when an outside call rings

at an extension that is in a Pickup Group, any extension in the system can pick

up (answer) the call, without knowing which extension is ringing and without

being in the same Pickup Group.

Here are some useful applications for the Pickup Group feature, followed by an

example to show how it is used:

■

Put all system extensions in a Pickup Group (except the boss’s private

extension), so anyone on the system can answer a ringing line (except

the boss’s).

Put the extensions of people who work near each other and who can

■

hear each other’s phone ring, but who don’t have each other’s lines on

their phones, in a Pickup Group. This way they can cover each other’s

calls without knowing specifically which phone is ringing.

Example: A group of typists work in a large room separated by cubicles, and all

their extensions are in Pickup Group 1. When a typist leaves the room and the

typist’s phone rings, anyone else in the system who can hear the line ring can

pick it up, simply by dialing the Pickup Group dial code for that group ([

Intercom ]

[

] [

Pickup Group Extensions (#501) assigns extensions to the Pickup Groups.

Calling Groups

The system can have up to four Calling Groups. The Calling Group feature

allows a user to ring or page an entire group of extensions simultaneously.

Once an extension answers, the ringing or paging stops at the other extensions

in the group. (Calls cannot be transferred to the Calling Groups.)

Here are some useful applications for this feature:

■

Group page employees for general announcements; this feature is an

inexpensive alternative to a paging system. (Remember to install

MLS-model system phones, which have built-in speakers, where you

want employees to hear announcements,)

3-8

Programming

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AT&T MLC-6 Instruction Manual Page 40

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