AT&T SB35020 User's Guide Page 99
- Page / 117
- Table of contents
- BOOKMARKS
Rated. / 5. Based on customer reviews
Troubleshooting 99
Syn248 SB35020 Deskset User’s Guide Back to Contents
Calls Generally
Calls are dropped.
Deskset cannot make or receive phone calls.
On outside calls, you hear an excessive echo at the Deskset.
Probable Cause Corrective Action
Restoring Deskset settings or
updating software while that
extension is in use will cause
all calls to be dropped.
Your system administrator should avoid updating
software or restoring Deskset settings when you
are likely to be using the phone.
The network is down.
Ensure that the network cable is securely plugged
into the network port beneath your Deskset
labeled and that the other end is plugged
into your office LAN.
The Deskset extension was
changed during the call.
Contact your system administrator. If changes
were made to your extension while you were on
a call, that call is dropped.
Maximum Call Duration was
exceeded.
None. Outside calls that are forwarded or
transferred to an outside phone number use two
outside lines for the duration of the call. To avoid
tying up two lines, the duration of such calls is
limited by a timer that your system administrator
sets.
Probable Cause Corrective Action
Your Deskset is not
synchronized.
Press MENU –> 4 to verify that the Deskset
Status is Synchronized. See “Deskset cannot
make or receive phone calls and the Deskset
screen displays
Synchronizing...
.” on page 98.
Your Deskset is not
connected to the LAN.
Ensure that the network cable is securely plugged
into the network port beneath your Deskset and
that the other end is plugged into your office
LAN.
Probable Cause Corrective Action
The automatic Gateway line
calibration did not run
properly.
See your system administrator. There may be
non-system equipment connected in parallel to
the telephone line.
- User’s Guide 1
- Additional Documentation 5
- Topic Navigation 6
- Text Conventions 6
- Syn248 System Overview 8
- SB35020 Deskset Description 9
- Deskset Hard Keys 10
- Setting Your Password 11
- Lines and Line Keys 11
- Soft Keys 12
- Scroll Indicators 12
- Deskset Status Indicators 13
- Call Indicators 14
- Call Status Icons 15
- Programmable Feature Keys 16
- Programmable Feature Key LEDs 17
- Dial-Pad Entry 18
- Using the Speakerphone 19
- Using Help Screens 19
- C HAPTER 20
- Active Call Screen 21
- Predialing 22
- Live Dialing 22
- Making a Call from a List 23
- Making an Intercom Call 24
- NSWERING 25
- Incoming Call Screen 26
- Incoming Call Indication 26
- Answering a Call 27
- Ignoring a Call 27
- Intercom Auto Answering 28
- Call Forward–No Answer 28
- About the Auto Attendant 29
- ANAGEMENT 30
- Call Management 31
- Putting a Call on Hold 32
- Transferring a Call 33
- Making a Conference Call 34
- Putting a Conference on Hold 35
- Ending a Conference 35
- To use a Headset: 36
- CCESSING 37
- Accessing the Extension List 38
- Accessing the Redial List 39
- Deleting Redial Entries 40
- To search for a list entry: 41
- Accessing the Held Calls List 42
- IRECTORY 43
- Using the Directory 44
- To change Directory settings: 45
- or to move the cursor 46
- Editing a Personal List Entry 47
- so that appears 48
- or to see the soft key 49
- Sorting Directory Entries 50
- OICEMAIL 51
- Voicemail Overview 52
- Accessing Your Messages 54
- Message Playback 55
- Calling the Messenger 56
- Deleting Messages 57
- To access Voicemail remotely: 59
- Using the Call Log 63
- Managing Missed Calls 64
- Storing Call Log Entries 66
- Deleting Call Log Entries 67
- Sending a Page 69
- Deskset Menu 71
- Features 72
- User Settings 73
- Greetings 74
- Name Recording 75
- Intercom Auto Answer 76
- Deskset Settings 77
- to set the Backlight level 78
- To use the Sounds menu: 79
- Volume Settings 80
- Preferred Audio Mode 81
- Directory Settings 82
- To reset your password: 83
- Admin Settings 84
- Deskset Information 85
- Auto-Attendant Settings 86
- Using Do Not Disturb (DND) 86
- NTERFACE 87
- To access the WebUI: 88
- Error Handling 89
- Basic Settings 90
- Personal Directory 91
- Quick Dial 93
- To access WebUI Help: 94
- ROUBLESHOOTING 95
- Display Messages 97
- Calls Generally 99
- 100
- Incoming Calls 102
- Outgoing Calls 104
- Voicemail 105
- Other Deskset Features 107
- PC/Deskset Interaction 109
- PPENDIXES 110
- Appendix C: Maintenance 113
Related products and manuals for IP phones AT&T SB35020
IP phones AT&T TL7100 User Manual
(68 pages)
(68 pages)
IP phones AT&T TL7610 User Manual
(33 pages)
(33 pages)
IP phones AT&T TL7612 User Manual
(81 pages)
(81 pages)
IP phones AT&T TL7612 User Manual
(89 pages)
(89 pages)
IP phones AT&T MS2085 User Manual
(32 pages)
(32 pages)
IP phones AT&T TL96151 User Manual
(61 pages)
(61 pages)
IP phones AT&T SB35020 User's Guide
(126 pages)
(126 pages)
IP phones AT&T SB35020 User Manual
(19 pages)
(19 pages)
IP phones AT&T SB35020 Specifications
(116 pages)
(116 pages)
IP phones AT&T TL7610 User Manual
(76 pages)
(76 pages)
© 2020, manymanuals.com. All rights reserved. | 1.774 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals