AT&T SB35020 User's Guide download pdf (Page 35)

Call Management 35

Syn248 SB35020/SB35025 Deskset User’s Guide Back to Contents

Putting a Call on Hold

All Desksets that share assigned lines can view held calls and take calls off hold.

To hold calls and manage held calls:

1. When you are on an active call, press the (HOLD) button.

 The Held Call icon appears and the Line key LED flashes green.

 On other Desksets that are assigned that line, the Line key LED flashes orange.

Someone at any other Deskset assigned that line can press the flashing orange

Line key to take the call off hold, making it an active call on their Deskset.

 All Desksets, including those that are not assigned that line, can view and take

your call off hold from the Held Calls list. See “Accessing the Held Calls List” on

page 45.

 When you put an intercom call on hold, only you can take the call off hold.

 When a call is on hold, you can use the programmable feature keys or the

Deskset Menu to access other functions.

2. To take the call off hold, press the flashing green Line key for that call.

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AT&T SB35020 User's Guide Page 35