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Glossary 124
Syn248 SB35020/SB35025 Deskset User’s Guide Back to Contents
G
LOSSARY
This glossary provides definitions that apply to the Syn248 telephone system.
active call: An established telephone call that is not on hold.
analog phone: A non-Syn248 telephone that plugs directly into a normal telephone wall
plug or into the Syn248 SB35010 Analog Gateway BYPASS port.
Auto Answer: You can set the Deskset to automatically answer intercom calls after a
delay that you specify. Without touching the Deskset, you can speak to and be heard by
people who call you.
Auto Attendant: A system that automatically answers incoming calls and provides
instructions to callers.
BYPASS port: An RJ-11 jack on the Gateway that allows for communication during
power outages. Plug an analog telephone into this jack.
Call Forward–No Answer: Automatically forward unanswered calls to the Auto
Attendant, voicemail, an extension, or outside phone number. The system administrator
can configure a Call Forward–No Answer setting for each line connected to the Gateway,
and an Intercom Call Forward–No Answer setting for your Deskset.
Cat.-5 wiring: A twisted pair data cable commonly used in offices for computer
communication.
CO (Central Office): An office to which subscriber home and business lines are
connected. The central office has switching equipment that can switch calls locally or to
long-distance carrier phone offices.
DECT (Digital Enhanced Cordless Telecommunication): A wireless telephone
technology developed specifically for cordless telephones using frequencies between 1.8
and 1.9 Gigahertz. DECT communication is resistant to interference from other electronic
equipment, has longer range, and improved battery life.
default: The original product settings.
dial pad: The 0 through 9, *, and # keys on the Deskset.
direct dial: Allows callers to directly dial users' extension numbers after the Auto
Attendant answers.
Directory: A list of names and phone numbers.
Display Names: The names that the system administrator enters to identify each
extension number. The Auto Attendant uses these names to assist callers in forwarding
calls.
DND (Do Not Disturb): A feature that suppresses audible ringing and incoming paging
at the Deskset.
DND ON (DND): An indicator in the top right corner of the Deskset display that
illuminates when you turn on the Do Not Disturb feature.
DTMF (Dual-Tone Multi-Frequency): Telephone tones commonly known as
“touch-tone”.
- User’s Guide 1
- Additional Documentation 6
- Topic Navigation 7
- Text Conventions 7
- Deskset Overview 9
- Deskset Description 10
- Deskset Hard Keys 11
- Lines and Line Keys 12
- Setting Your Password 12
- Soft Keys 13
- Scroll Indicators 13
- Deskset Status Indicators 14
- Call Status LEDs 15
- Call Status Icons 16
- Programmable Feature Keys 17
- Programmable Feature Key LEDs 18
- Dial-Pad Entry 19
- Using the Speakerphone 20
- Using Help Screens 20
- C HAPTER 21
- Active Call Screen 22
- Predialing 23
- Live Dialing 23
- Making a Call from a List 24
- Making an Intercom Call 25
- (SB35025 Only) 26
- NSWERING 27
- Incoming Call Screen 28
- Incoming Call Indication 28
- Answering a Call 29
- Ignoring a Call 30
- Intercom Auto Answering 31
- Caller Options 32
- ANAGEMENT 33
- Call Management 34
- Putting a Call on Hold 35
- Call Transferred 36
- Making a Conference Call 37
- Putting a Conference on Hold 38
- Ending a Conference 38
- To use a headset: 39
- CCESSING 40
- Accessing the Extension List 41
- Dialing a Redial Number 42
- Deleting Redial Entries 43
- Are you sure you want to 43
- To search for a list entry: 44
- Accessing the Held Calls List 45
- IRECTORY 46
- *UDKDP %HOO 47
- CallLastNmeNew 47
- To change Directory settings: 48
- Fir s t Nam e : 49
- Last Name: 49
- Phone #: 49
- Save Backspc 49
- Editing a Personal List Entry 50
- or to see the soft key 52
- Sorting Directory Entries 53
- OICEMAIL 54
- Voicemail Overview 55
- Mess ages 1/10 57
- Pla y DelMs g Callback 57
- Message Playback 58
- Calling the Messenger 59
- Call Back 59
- Graham Bell 59
- 232-555-0176 59
- Call Store 59
- Deleting Messages 60
- To access voicemail remotely: 62
- Using the Call Log 66
- Angela Martin 67
- )LUVW1DPH$QJHOD0D 69
- /DVW1DPH 69
- 3KRQH 69
- 69
- Save Pau s e Backspc 69
- Deleting Call Log Entries 70
- Sending a Page 72
- Deskset Menu 74
- Features 75
- User Settings 76
- Greetings 77
- Name Recording 78
- Intercom Auto Answer 79
- Deskset Settings 80
- to set the Backlight level 81
- To use the Sounds menu: 82
- Volume Settings 83
- Directory Settings 84
- To reset your password: 85
- Admin Settings 88
- Deskset Information 89
- Auto-Attendant Settings 90
- Using Do Not Disturb (DND) 90
- NTERFACE 91
- 'HVNVHW,QIRUPDWLRQ 92
- ,3$GGUHVV 92
- 92
- Error Handling 93
- Basic Settings 94
- Personal Directory 95
- Quick Dial 97
- To access WebUI Help: 98
- ROUBLESHOOTING 99
- 100
- Display Messages 101
- Calls Generally 103
- Incoming Calls 106
- Outgoing Calls 108
- Voicemail 109
- Other Deskset Features 111
- PC/Deskset Interaction 113
- PPENDIXES 118
- Appendix C: Maintenance 121
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