AT&T SB35020 User's Guide Page 100
- Page / 126
- Table of contents
- BOOKMARKS
Rated. / 5. Based on customer reviews
Troubleshooting 100
Syn248 SB35020/SB35025 Deskset User’s Guide Back to Contents
Common Troubleshooting Procedures
Follow these procedures to resolve common issues.
Resolving General Functional Issues
To resolve a blank screen or device that does not work at all:
Ensure the AC plug is plugged into an electrical outlet not powered by a wall
switch.
Verify that the AC power outlet has power. Try plugging in some other AC device.
If nothing works, contact an electrician or use another power outlet.
Verify that the DC plug is plugged into the power jack on the device.
The system devices are not immediately active when powered up and after a
power interruption. Allow at least 30 seconds for the device to boot up.
If your Deskset uses Power over Ethernet (PoE), ask your system administrator to
confirm that the PoE switch is working correctly.
To resolve a sluggish, unresponsive, or unusually behaving device:
Reset the device. Do one of the following:
Use a pen or paper clip to press the RESET button on the back of the Deskset
for less than five seconds
Remove and restore AC power.
To restore a Deskset to factory defaults:
Use a pen or paper clip to press the RESET button for more than five seconds.
Pressing the RESET button for more than five seconds will erase all data and
settings.
- User’s Guide 1
- Additional Documentation 6
- Topic Navigation 7
- Text Conventions 7
- Deskset Overview 9
- Deskset Description 10
- Deskset Hard Keys 11
- Lines and Line Keys 12
- Setting Your Password 12
- Soft Keys 13
- Scroll Indicators 13
- Deskset Status Indicators 14
- Call Status LEDs 15
- Call Status Icons 16
- Programmable Feature Keys 17
- Programmable Feature Key LEDs 18
- Dial-Pad Entry 19
- Using the Speakerphone 20
- Using Help Screens 20
- C HAPTER 21
- Active Call Screen 22
- Predialing 23
- Live Dialing 23
- Making a Call from a List 24
- Making an Intercom Call 25
- (SB35025 Only) 26
- NSWERING 27
- Incoming Call Screen 28
- Incoming Call Indication 28
- Answering a Call 29
- Ignoring a Call 30
- Intercom Auto Answering 31
- Caller Options 32
- ANAGEMENT 33
- Call Management 34
- Putting a Call on Hold 35
- Call Transferred 36
- Making a Conference Call 37
- Putting a Conference on Hold 38
- Ending a Conference 38
- To use a headset: 39
- CCESSING 40
- Accessing the Extension List 41
- Dialing a Redial Number 42
- Deleting Redial Entries 43
- Are you sure you want to 43
- To search for a list entry: 44
- Accessing the Held Calls List 45
- IRECTORY 46
- *UDKDP %HOO 47
- CallLastNmeNew 47
- To change Directory settings: 48
- Fir s t Nam e : 49
- Last Name: 49
- Phone #: 49
- Save Backspc 49
- Editing a Personal List Entry 50
- or to see the soft key 52
- Sorting Directory Entries 53
- OICEMAIL 54
- Voicemail Overview 55
- Mess ages 1/10 57
- Pla y DelMs g Callback 57
- Message Playback 58
- Calling the Messenger 59
- Call Back 59
- Graham Bell 59
- 232-555-0176 59
- Call Store 59
- Deleting Messages 60
- To access voicemail remotely: 62
- Using the Call Log 66
- Angela Martin 67
- )LUVW1DPH$QJHOD0D 69
- /DVW1DPH 69
- 3KRQH 69
- 69
- Save Pau s e Backspc 69
- Deleting Call Log Entries 70
- Sending a Page 72
- Deskset Menu 74
- Features 75
- User Settings 76
- Greetings 77
- Name Recording 78
- Intercom Auto Answer 79
- Deskset Settings 80
- to set the Backlight level 81
- To use the Sounds menu: 82
- Volume Settings 83
- Directory Settings 84
- To reset your password: 85
- Admin Settings 88
- Deskset Information 89
- Auto-Attendant Settings 90
- Using Do Not Disturb (DND) 90
- NTERFACE 91
- 'HVNVHW,QIRUPDWLRQ 92
- ,3$GGUHVV 92
- 92
- Error Handling 93
- Basic Settings 94
- Personal Directory 95
- Quick Dial 97
- To access WebUI Help: 98
- ROUBLESHOOTING 99
- 100
- Display Messages 101
- Calls Generally 103
- Incoming Calls 106
- Outgoing Calls 108
- Voicemail 109
- Other Deskset Features 111
- PC/Deskset Interaction 113
- PPENDIXES 118
- Appendix C: Maintenance 121
Related products and manuals for IP phones AT&T SB35020
IP phones AT&T SB35020 User Manual
(19 pages)
(19 pages)
IP phones AT&T SB35020 Specifications
(116 pages)
(116 pages)
IP phones AT&T TL7610 User Manual
(76 pages)
(76 pages)
© 2020, manymanuals.com. All rights reserved. | 2.912 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals