AT&T SB35020 Specifications Page 83
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Syn248 Installation and Configuration Guide Back to Contents
Device Configuration 82
Reset User Password
Having a user password is not required, but users may want to set one in order to prevent
others from accessing their Voicemail or User Settings. If users forget their passwords, or
you want to eliminate the need for a password, or to enter a new user password, you
need to reset the user password.
To reset the user password:
1. On the Admin Settings menu, press 4 to begin the password reset process. The
confirmation screen appears.
2. Press to confirm password reset.
A screen appears, informing you that the password has been reset. The Deskset user
can now access the settings menus and Voicemail without entering a password.
Upgrade Deskset Software
You can upgrade Deskset software from the Deskset or using the WebUI. To update the
Deskset software from the WebUI, see “Updating Devices” on page 62.
To access the Deskset Software Upgrade feature:
1. On the Admin Settings menu, press 5 to display the Software Upgrade screen. The
system scans for an upgrade.
If an upgrade is available, the Found New Upgrade screen appears. Press
to install the upgrade or press to return to the Admin Settings
menu.
If no upgrade is available, the No New Version screen appears. Press
to return to the Admin Settings menu.
The Deskset automatically resets at the end of the software upgrade process. If a PC is
connected to the Deskset that you are using, any network traffic involving that PC halts
until the Deskset has resumed operation. Avoid updating the Deskset when the user is
likely to be at the workstation.
See “Updating Devices” on page 62 to update the Deskset software from the WebUI.
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If the device is sluggish or unresponsive during the upgrade process, see “A
Syn248 device becomes sluggish or unresponsive during or immediately
after software upgrade.” on page 99.
- Installation and 1
- Configuration Guide 1
- Additional Documentation 5
- Topic Navigation 6
- Text Conventions 6
- NSTALLATION 7
- System Overview 8
- System Installation Overview 10
- Site Preparation 12
- Placement Considerations 13
- Power Considerations 13
- Other Preparations 13
- Extension Assignments 15
- Gateway Placement 16
- Wall Mounting 17
- Gateway Installation 18
- Deskset Installation 20
- Connect the corded handset: 24
- To connect power: 26
- ONFIGURATION 27
- Logging in to the WebUI 28
- Error Handling 30
- System Settings 31
- To customize a menu: 35
- Auto Attendant Voice Prompts 37
- Configuring Hold Settings 40
- Configuring Phone Line CFNA 42
- To create a paging zone: 44
- System Directory 46
- Line Naming 47
- Extension Settings 48
- Personal Directory 51
- Programmable Feature Keys 54
- Deskset Quick-Dial Keys 55
- Device Management 57
- Change an Extension Number 58
- Back Up and Restore Settings 59
- Updating Devices 63
- Device Log 66
- To configure the Device Log: 67
- To display the Help menu: 69
- Product Registration 70
- SB35010 Gateway Features 72
- Gateway Front Panel Interface 74
- Gateway Configuration 75
- Upgrade Gateway Software 76
- Resetting Devices 78
- Deskset Admin Settings 79
- or to select a target: 80
- Fwd/Trans to Outside Line 81
- IP Settings 81
- To set the IP Configuration: 82
- To view the IP status: 82
- GVY LPJ 83
- Set Time and Date 84
- ROUBLESHOOTING 85
- Resolving Audio Echoes 88
- Initial Installation 92
- Display Messages 92
- Gateway Setup 95
- Administrator WebUI 96
- System Upgrade 100
- User WebUI 101
- PC/Deskset Interaction 102
- Other Deskset Features 103
- PPENDIXES 104
- 105
- Appendix D: Default Settings 107
- Appendix E: Part Lists 109
- Quick Start Guide 110
- AT&T SB35020 Deskset 110
- Appendix F: Maintenance 111
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