AT&T SB35020 Specifications download pdf (Page 40)

Syn248 Installation and Configuration Guide Back to Contents

System Configuration 39

Configuring Hold Settings

You can create a hold announcement for callers to hear when they are on hold. When

the hold announcement is disabled, callers on hold hear two short beeps every 10

seconds.

To configure Hold Settings:

1. In the navigation menu at left, click Hold Settings. The Hold Settings page

appears.

2. If you want to use a hold announcement, click Enable.

3. Enter the amount of delay before the announcement first plays to a caller on hold.

4. Enter the delay before the announcement repeats.

5. To play, record, or delete the announcement, click .

6. Follow the instructions on the Hold Announcement page to record a prompt.

Click to delete the announcement.

The hold announcement does not play when placing a conference on hold, or if

one of the parties drops out of the conference.

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AT&T SB35020 Specifications Page 40