AT&T SB35020 Specifications download pdf (Page 35)

Syn248 Installation and Configuration Guide Back to Contents

System Configuration 34

To customize a menu:

1. Click System Settings, then Auto Attendant. The Day Menu appears.

2. Click to record a menu voice prompt. The Auto Attendant Voice

Prompts screen appears. See “Auto Attendant Voice Prompts” on page 36.

3. Set Enable Direct Dial. Enabling Direct Dial allows callers to directly dial extensions

by entering an extension number after reaching the Auto Attendant.

4. Select Enable Operator. Enabling the operator allows callers to press zero (0) to

reach the operator. (The default operator extension is 200.) When Enable Operator

is On, callers cannot press 0 for other actions.

If you assign dial key values that are the same as the first digit of any

extension (2, for example), callers will be unable to directly dial those

extensions. Instead, they will be connected to the menu action associated

with that key value.

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AT&T SB35020 Specifications Page 35