AT&T 1040 User Manual download pdf (Page 10)

Advanced Features

Voice Mail has a variety of advanced features that can make business messaging

even easier.

Alternate Mailbox ID

This feature allows a single voice mailbox to answer calls for two separate telephone

numbers.* If you have two locations, you can direct all of your voice mail messages

to a single mailbox to make retrieving messages easier.

Group Broadcast Lists

Save time by sending the same message to a number of AT&T Voice Mail (business

and/or residential) users simultaneously with group lists. You can create and store

up to 15 group lists.

Create a group list

At opening choices:

Press { 0 }.

Press { 5 }.

Press { 1 }.

Press { # }.

Press { 2 }.

Press { # }.

• At opening choices, press { 0 } for more options.

• Press { 5 } for groups.

• Press { 1 } to create a new group. Give the group a number (between 1 and 15).

• Press { 1 } to add group members.

*This is an optional feature for Voice Mail Series 100 and Series 200 (Port-Based CA only). Please call

Customer Service to add this feature.

• At opening choices, press { 4 } to enter the Greetings Menu then press { 2 } to

select your greeting.

• Press { 1 } to select Personal Greetings, then press { 5 } to record a new greeting.

Press { # } when you’re done.

• To accept this greeting, press { # } again.

• To cancel and re-record, press { * }. You can re-record as many times as you like.

Just press { 5 } again and { # } when you’re done.

Q: Do my frequent callers have to listen to my entire greeting every time they call?

A: No. You can tell your callers at the start of your personal greeting to press { # }

to skip the rest of your greeting and go straight to the record tone.

Alternate personal greeting

Alternate personal greetings are ideal

when you’ll be away for an extended

period or as a regular after-hours greeting.

At opening choices:

Press { 4 }.

Press { 2 }.

Press { 5 } to begin recording.

Press { # }.

To record an alternate personal greeting or to edit the current alternate personal greeting:

• At opening choices, press { 4 } for the Greetings Menu, then press { 2 }{ 2 }.

This will take you directly to the Alternate Personal Greeting Menu.

• Press { 5 } to begin recording a new personal greeting and { # } when you’re done.

• Press { # } again to accept it or { 5 } to re-record.

• Pressing { # } activates the alternate personal greeting you just changed, and

callers will hear it until you turn it off.

With your alternate personal greeting activated, each time you access your mailbox

you’ll be asked to confirm that you want the alternate personal greeting to continue

playing. Press { 1 } to continue playing your alternate personal greeting. To switch

back to your personal greeting, press { 2 }. It’s that easy!

✓

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AT&T 1040 User Manual Page 10

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