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AT&T Global Network Client User’s Guide
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or
AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Images are shown for illustrative purposes only; individual
experience may vary. This document is not an offer, commitment, representation or warranty by AT&T and is subject to change.
-8-
AT&T Global Network Client Overview
The AT&T Global Network Client is software that allows Windows devices to easily access the Internet
and your company’s private network from many locations around the world. It provides a simple,
powerful interface that helps you detect and connect over mobility, Wi-Fi, broadband, dial, and ISDN
networks. It also provides security policy enforcement, offline hotspot and dial directory browsing,
detailed connection history, and in-depth diagnostic logging.
The AT&T Global Network Client is available in two installation packages. The AT&T Global Network
Client installation package includes all required and optional features and can be used for the majority of
installations. The AT&T Global Network Client for Export installation package does not contain VPN
encryption software for use in countries to restrict the import of such technology. More information
about the AT&T Global Network Client Editions can be found in the Installation Chapter of this document.
Preparing for Installation
System Requirements
The AT&T Global Network Client and its components are supported* on the following operating systems
and hardware. (The AT&T Global Network Client may function properly on other operating systems and
lesser hardware, but it is not formally tested or supported):
Operating System Software Hardware
Windows® 7
Windows® 8/Windows 8.1
Administrator
Rights Required:
The user must have
administrator rights when
the installation is executed.
Windows Installer 3.5
or later
.NET Framework
4.0/4.5
MSXML 3 or 4
IBM PC or 100% compatible
1 gigahertz (GHz) or faster 32-bit
(x86) or 64-bit (x64) processor
2 MB RAM or higher
recommended
250 MB free disk space
Dial connection: 14,400 modem
recognized & configured by
Windows
Wi-Fi connection: wireless
adapter that adheres to NDIS 5
specifications and tested by
AT&T
Mobility connection: PC Mobility
Card
- User’s Guide 1
- Microsoft Public License 2
- Overview 7
- Preparing for Installation 8
- AT&T Global 11
- Network Client 11
- Users of Custom 12
- Version: 12
- version 12
- Installation 13
- Filter Driver Installation 18
- Failed Installation 18
- Custom Installation Options 19
- Including Optional Features 19
- Mobility Device Driver 20
- Select Hotspot Databases 20
- AT&T T6 Client 21
- Shortcuts 21
- Connecting to the Network 22
- Connecting 23
- Connected 26
- Security Status 26
- Change Password 27
- Saved Login Information 29
- Network Awareness 29
- PIN and Token Authentication 31
- Software Updates 35
- Automatic Check for Updates 35
- Manual Check for Updates 36
- User Permissions 37
- Browse the Hotspot Directory 37
- Review Connection History 38
- Settings 40
- Profile Management 40
- Login Properties 40
- General 41
- Servers 42
- Preferences 42
- Autostart 44
- Programs 45
- Timeouts 46
- Auto Reconnect 46
- Auto Switch Wi-Fi 47
- About this Program 49
- Help for this program 49
- Figure 55: Help Window 50
- Check for Updates 51
- Show Detailed Messages 51
- Contact Customer Support 51
- Create Support Log 53
- Accessibility Features 54
- Keyboard Navigation 54
- Uninstall 55
- Reboot May Be Required 57
- VPN Mobility 58
- Disable VPN Mobility 59
- Local Subnet Access 60
- OPSWAT Certified VPN 60
- Wi-Fi Connections 61
- Wi-Fi Hotspot Types 62
- Wi-Fi Signal Strength 64
- Mobility Connections 65
- Mobility Details 67
- Advanced Mobility Details 68
- SIM Locked 69
- Mobility Data Usage Meter 69
- Figure 80: Data Usage Meter 70
- Low Signal 73
- AutoConnect Feature 75
- GPS Information 78
- HP Gobi Devices: 81
- Dial Connections 82
- Selecting a Modem 82
- OPSWAT Certified Firewall 83
- Firewall Settings Window 83
- AT&T Supported Devices 84
- LTE is a trademark of ETSI 104
- Dial Authentication 108
- Disconnect warning 108
- Software updates 109
- SLA data collection 109
- Configuration Updates 109
- Lenovo Access Connections 110
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