AT&T 1080 User Manual

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24
Telephone operation
Call transfer
Transfer a call and speak to the receiving party
While on a call:
1. Press [INTERCOM]. The outside call will
automatically be put on hold, and you will see
INTERCOM TO XX, with XX being the destination
extension number.
2. Press the one-touch button for the extension to
which you’re transferring the call.
-OR-
Dial the extension number to which you’re
transferring the call. You will see the extension
number in the third line of the display.
3. When the other party answers by pressing
[INTERCOM], you can announce the call.
4. Press [TRANSFER].
5. Hang up.
NOTE: If you do not dial an extension num-
ber within 10 seconds, the transfer is automati-
cally canceled. The call is still on hold. Press the
corresponding LINE key to resume the call.
Answer a transferred call
When you hear a long transfer ring, pick up the
handset or press the [LINE] button of the call to
use the speakerphone or headset.
10:01AM 11/23
00:30
10:01AM 11/23
EXT 11
INTERCOM TO
PAGE
10:01AM 11/23
EXT 11
INTERCOM TO 12
10:01AM 11/23
EXT 11
TRANSFER LINE #1
TO 12
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EXT 12
TRANSFER FROM 11
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Summary of Contents

Page 1 - Call transfer

24Telephone operationCall transferTransfer a call and speak to the receiving partyWhile on a call:1. Press [INTERCOM]. The outside call will automatic

Page 2 - Intercom overview

33Intercom operationVoice pageRoom monitorMake a single-page call to a system phone to monitor the sounds from that room. To use the room monitor feat

Page 3 - Intercom

34One-touch setup and operationOne-touch overviewThis telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers yo

Page 4

35One-touch setup and operationOne touchAssign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut ke

Page 5

36One-touch setup and operationOne-touch storage1. Press [ENTER]. The screen displays ONE TOUCH.2. Press [ENTER].3. Press [ ] or [ ] repeatedly until

Page 6

37One-touch setup and operationOne-touch storagecontinued from previous page6. Press the desired one-touch key to store the telephone number in the no

Page 7

38One-touch setup and operationTo dial a one-touch numberThis phone comes with one-touch preference preset to INTERCOM. NOTE: To change the one-touch

Page 8

39One-touch setup and operationTo view or delete a one-touch numberTo view a one-touch number1. Press [ENTER].2. Press [ ] or [ ] until you see ONE TO

Page 9

40One-touch setup and operationTo modify a one-touch number 1. When a one-touch telephone number is displayed, press [ ] or [ ] to highlight MODIFY.2.

Page 10 - Voice page

41One-touch setup and operationTo modify a one-touch number continued from previous page4. Press the desired one-touch key to store the telephone numb

Page 11 - One-touch overview

42DirectoryDirectory overviewThis 1080 telephone can store up to 200 names and phone numbers in the directory. Names can have up to 16 characters and

Page 12 - One touch

25Intercom operationIntercom overview This 1080 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 1070 or 1

Page 13 - One-touch storage

43DirectoryStore a name and number in the directory1. Press [DIR] to begin working with the directory.2. Press [ ] until the screen includes ADD ENTRY

Page 14

44DirectoryStore a name and number in the directorycontinued from previous page6. Use the dial pad keys to enter the desired phone number. -OR- Pr

Page 15 - To dial a one-touch number

45DirectoryStore a name and number in the directoryStore a temporary tone signal in a directory numberIf you have dial pulse (rotary) service, you can

Page 16

46DirectoryReview directory entries1. Press [DIR] and then [ENTER] to begin working with the directory entries.2. Press [ ] or [ ] to scroll through t

Page 17 - To modify a one-touch number

47DirectoryEdit a directory entryWhen any directory entry is displayed, to edit the entry:1. Press [ENTER].2. Press [ ] or [ ] to scroll to MODIFY.

Page 18

48DirectoryDial and remove an entry from the directoryDial a number from the directory1. Find the entry for the number you wish to call by following t

Page 19 - Directory overview

49DirectoryRemove all entries from the directory1. Press [DIR] to begin working with the directory.2. Press [ENTER] to select VIEW ENTRIES.3. Press [

Page 20

50Caller ID operationCaller ID operationAbout caller IDThis telephone has a Caller ID feature that works with caller identification service provided b

Page 21

51Caller ID operationCaller ID operationHow caller ID worksIf you subscribe to caller ID service provided by your local telephone company, information

Page 22

52Caller ID operationCaller ID operationCalls received on two or more lines simultaneouslyYour screen can display the caller ID information for only o

Page 23 - Review directory entries

26Intercom operationIntercom Use this feature for calls between system phones. Make an intercom call with the handset1. If One-touch preference is set

Page 24 - Edit a directory entry

53Caller ID operationCaller ID operationCall historyInformation about the last 200 incoming calls is stored in the call history. The most recent call

Page 25

54Caller ID operationReviewing the call history and returning callsTo review the call history1. Press [CALL HISTORY]. The screen displays CALL HISTORY

Page 26

55Caller ID operationTo delete an entry or all entriesChanging the format of the caller ID numberYou may need to add or remove the area code or a &quo

Page 27 - Caller ID operation

56Caller ID operationTo store an entry to the directory or a one-touch keyTo save an entry to the directory1. Press [CALL HISTORY].2. Press [ ] or [ ]

Page 28

57Caller ID operationCall waiting and message waitingCID with call waitingIf you subscribe to caller ID with call waiting service and you receive a ca

Page 29 - Display screen messages

58COVM RESETUse this feature when the phone display and NEW CALL light indicate there is voice mail when you have none. You may have accessed your voi

Page 30

59Auto attendant operationAbout the auto attendant and message recordingIf you want one or more of your 1080 telephones to automatically answer incomi

Page 31

60Auto attendant operationAbout auto attendant operationThe auto attendant feature only works with a multi-phone system. If this phone is the only tel

Page 32

61Auto attendant operationUsing multiple auto attendantsYou may wish to set one or more additional phones to act as auto attendant(s) when the primary

Page 33 -

62Auto attendant operationAuto attendant sequence for callersWhen you set this phone to be an auto attendant, it automatically picks up a ringing line

Page 34

27Intercom operationIntercom Make an intercom call with the speakerphone or headsetWith the handset in the telephone base:1. If One-touch preference i

Page 35 - COVM RESET

63IncomingcallCaller dials [9]AA recordscentralmessageAA plays DIR OGM Caller dials [0]AA answers and plays outgoingannouncementCaller dials extension

Page 36 - Auto attendant operation

64Answering system operationAnswering system operationIncoming messages If this 1080 telephone is not set up as an auto attendant, it will store only

Page 37

65Answering system operationDTAD setupSee DTAD setup in Feature Setup on pages 57-62 in the installation guide to set up the DTAD function.To turn the

Page 38

66Answering system operationDTAD setupANSWER DELAYSet the length of time this phone rings before the answering system picks up the call. One ring cycl

Page 39

67DTAD SETUP ONMESSAGE ALERT Answering system operationDTAD setupREMOTE CODESelect a three-digit number to allow remote access from ano

Page 40 - Auto attendant flow chart

68Answering system operationDTAD setupMESSAGE LENGTHSet the maximium length of recorded messages. You can select the maximum length for the messages c

Page 41 - Answering system operation

69Answering system operationDTAD setupCALL SCREENINGChoose whether incoming messages can be heard over the speaker when they are being recorded. If yo

Page 42 - DTAD setup

70Answering system operationDTAD featuresSetup the answering system in DTAD FEATURE menu. The DTAD FEATURE menu allows you to:• Play or remove incomin

Page 43

71Answering system operationPrivate outgoing announcementThe private outgoing announcement is played to callers who do not go through the auto attenda

Page 44

72Answering system operationPrivate outgoing announcementTo play your outgoing announcement1 Press [DTAD].2. Press [ ] or [ ] until you see PRIVATE M

Page 45

28Intercom operationIntercom Answer an intercom callWhen you receive an intercom call, you will hear a repeating double-ring pattern and your screen w

Page 46

73Answering system operationPrivate message playbackTo playback private messages1. Press [DTAD]. 2. Press [ ] or [ ] until you see PRIVATE MSGS. Press

Page 47 - DTAD features

74Answering system operationPrivate message playbackOptions during message playback• To adjust the playback volume, press [ VOLUME] button. • To sk

Page 48 - Private outgoing announcement

75Answering system operationTo record and play memosMemos are messages you record yourself. They are saved, played back and deleted exactly like priva

Page 49

76Answering system operationTo record and play two-way conversationsDuring an outside call, you can record the conversation as a private message in th

Page 50 - Private message playback

77Answering system operationRemote accessA three-digit security code is required to access your answering system from any touch-tone telephone on a di

Page 51

78Answering system operationRemote accessReplay current message and replay previous message[2]Skip to next message[3]Delete message(s)[#] [#]Press to

Page 52 - To record and play memos

79Answering system operationCentral message playbackAbout central messagesIf the 1080 telephone is an auto attendant, callers can leave central messag

Page 53

80Answering system operationCentral message playbackInformation about messages• When playback begins, you will hear the total number of new or all mes

Page 54 - Remote access

81Answering system operationSYS EXT mailbox About system extension mailboxesIf a 1080 telephone is an auto attendant, it can be a system extension (SY

Page 55

82Answering system operationSYS EXT mailboxREMOVE EXT MSGSDelete all messages for a specific 1070 or 1040 phone that uses this 1080 mailbox, or delete

Page 56 - Central message playback

29Intercom operationVoice pagePage a specific extension (single-phone page)Sends your voice to the speaker of the destination phone. The person you’ve

Page 57

83Appendix AGlossaryAuto Attendant: A 1080 telephone in your multi-telephone system is assigned to pick up a ringing line automatically after a select

Page 58 - SYS EXT mailbox

84Appendix AGlossarycontinued from previous pageHome area code: This is the area code for your telephone number. Users simply dial the seven digits of

Page 59

85Appendix AGlossaryPrivate message: Messages that did not come through the auto attendant. If the 1080 is not an auto attendant, or if it has a pri

Page 60 - Glossary

86Appendix BTime/date When the telephone is idle, the screen will display the date and time. The time can be set manually or with incoming caller ID i

Page 61

87Appendix BTime/datecontinued from previous page• Setting the clock in this menu will also set the time for the answering system. Before playing eac

Page 62

88Appendix CCentrex operationSet ring delay durationThis feature allows other system telephones’ calls to ring at the console phone. After a specified

Page 63 - Time/date

89Appendix CCentrex operationCentrex service call exampleIn the example on the left, when the calls coming from 555-1237 or 555-1238 are not answered,

Page 64

90Appendix DGeneral product careTo keep your phone working well and looking good, follow these guidelines:• Avoid putting it near heating appliances

Page 65 - Centrex operation

91Appendix EImportant product informationThis symbol is to alert you to important operating or servicing instruc-tions that may appear in this user’s

Page 66

92Appendix EImportant product informationEspecially about corded telephones • Electrical power: The telephone base must be connected to a working el

Page 67 - General product care

30Intercom operationVoice pageAnswer a single-phone pageAuto-mute offWhen your extension receives a page, the phone beeps and the speakerphone is auto

Page 68 - Important product information

93Appendix FFCC and ACTA informationIf this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Pa

Page 69 - SAVE THESE INSTRUCTIONS

94Appendix FFCC and ACTA information4. Rights of the telephone companyIf this equipment is causing harm to the telephone network, the telephone com-pa

Page 70 - FCC and ACTA information

95Appendix GPart 15 of FCC rulesSome telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used proper

Page 71

96Appendix HLimited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this produ

Page 72 - Part 15 of FCC rules

974. What is not covered by this limited warranty?This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shippi

Page 73 - Limited warranty

986. What must you return with the PRODUCT to get warranty service?You must: a. Return the entire original package and contents including the PRODUCT

Page 74

99Appendix ITechnical specificationOperating temperature 32°F — 122°F0°C — 50°CPower adapter input AC120V 60HzPower adapter outputDC12V 500mABackup ba

Page 75

100Appendix JIn case of difficultyIf you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our websit

Page 76 - Technical specification

101There is no dial tone.• First, try all the suggestions of My telephone appears to be dead on page 100.• The telephone line cord might be malfunc

Page 77 - In case of difficulty

102Appendix JIn case of difficultyI cannot transfer outside calls.• If you are on a conference call with another telephone in the same system (page

Page 78

31Intercom operationVoice pagePage all (system-wide page)Sends your voice to the speakers of all phones in the system.1. Press [INTERCOM] then [ ] to

Page 79

103Appendix JIn case of difficultyCannot join a conversation in progress.• The call privacy feature prevents another set on the system from interru

Page 80

104My calls fade out or cut in and out when I am using the telephone.• If you have a headset plugged into the telephone, try unplugging it and firml

Page 81

105Appendix JIn case of difficultyCOVM line indicator re-mains on.• Make sure you have reviewed all messages on that line.• You may have received a

Page 82

106Appendix JIn case of difficulty• For private messages, make sure the answering system is on. ON is selected in ANSWER STATUS (page 57 of the

Page 83

107Appendix JIn case of difficulty• If a caller reaches the maximum recording time you set for each message (page 60 of the installation guide

Page 84

108Appendix JIn case of difficulty• Make sure that there is an auto attendant telephone. (page 29).• Make sure the answering system answer delay ti

Page 85

109• Make sure the day/night announcements are set up and recorded (pages 66-68 of the installation guide).• Make sure that the DAY and NIGHT

Page 86

110IndexAAC fail, 4Alert tones, 7Answer delay time, 66Answering calls, 9Answer status, 65Area code, 55SYS EXT mailbox, 81Assign console, 89Auto attend

Page 87

111NNavigation keys, 3Names, enter into directory, 43 search for, 46OOne-touch keys, 34 delete entries, 39 dial number, 38 ne

Page 88

Remote access wallet cardThe wallet card below lists the commands needed to control your answering system from any touch-tone telephone.Fold here.Cut

Page 89 - Remote access wallet card

32Intercom operationVoice pageAnswer a system-wide pageNOTE: Only one extension can answer a system-wide page.When you receive a system-wide page, you

Page 90

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