AT&T DEFINITY Remote Port Security Device User Manual

AT&TDEFINITY®CommunicationsSystemRemote Port Security DeviceUser’s Manual

List of TablesTablePage2-12-23-14-12-162-233-34-25-4A-1B-2B-35-1A-1B-1B-2Aux. Port, Terminal, and Printer PinoutsCables, Connectors, and PortsAccess F

Saving the Key Seed ValueAll of the secret information used to initialize the RPSD Lock should be saved in a securelocation. If a Lock needs to be rep

A Cables, Connectors, and Ports TableCables, Connectors, and Ports TableA-1

Cables, Connectors, and Ports TableTable A-1 shows the cables, connectors, and ports for installing the RPSD system. This tableincludes optional conne

B Device LEDsFront Panel LEDsB-1RPSD LockB-1RPSD KeyB-2

Front Panel LEDsBoth the RPSD Lock and the RPSD Key have seven LEDs each on their front panels. Thefollowing sections explain the meaning of each LED

Table B-1 explains the status of the RPSD Lock when the different LEDs are lit.TABLE B-1RPSD Lock LEDsLEDMeaning1OnOnOn2OnOffOff3OffOnOff4OffOffOn5Off

Table B-2 explains the status of the RPSD Key when the different LEDs are lit.TABLE B-2RPSD Key LEDsLEDMeaning123456 7On OnOff OffOffOffOff An incomin

IndexFAAC outlet, 2-3Access failuremessages, 3-3, 4-2, 5-3RPSD Key, 4-1, 4-2Access history command, 3-20screen explained, 3-20Add user command, 3-7Adm

LLast call status test, 4-2, 5-7, 5-8procedure, 5-8List Commands,statistics, 3-23user information, 4-5user table, 3-11Log history command, 3-18MModem

Set communications parameters command, 3-27status display command, 3-22test user command, 3-10unblock user command, 3-9user restrictions command, 3-17

1 Getting StartedGetting StartedAudienceResponsibilitiesIn This DocumentTypographical ConventionsHotline or Other Service Call Numbers/Addresses1-11-4

Getting StartedThe DEFINITY® Remote Port Security Device (RPSD) is a single line dial-up port protectionsystem that prevents unauthorized access to a

The RPSD system protects a port in the following manner: a call into the channel to theprotected host activates the RPSD Lock. Without involving the p

The RPSD Lock device is approximately the size of a modem and is connected between the PBXmodem and the Central Office (CO) line. The RPSD Key device

AudienceThis document is intended for the following audience: AT&T Technicians RPSD System Administrators RPSD Key UsersAT&T Technicians refe

In This DocumentThis document comprises the following material: Chapter 1: Getting Started provides an overview of the RPSD system, a description o

Hotline or Other Service Call Numbers/AddressesIf assistance is needed with the RPSD Lock, Key, or the PBX, or problems occur in the RPSDLock or Key t

2 InstallationInstallation2-1Room Layout/Environment2-32-32-4Power SupplyLocation of Administration Terminal or PrinterHardware ComponentsRPSD LockRPS

InstallationThis chapter describes the recommended room layout and environment, hardware components,installation procedures, and testing for the RPSD.

© 1991 AT&TAll Rights ReservedPrinted in USAWhile reasonable effort was made to ensure that the information in this document wascomplete and accur

2-2Installation

Room Layout/EnvironmentWhile the location of the RPSD Lock is not critical to its function, it is best if the Lock is kept inan equipment cabinet near

Location of Administration Terminal or PrinterFor the purposes of installation, it is simplest if the RPSD Lock or Key administration terminal orprint

Hardware ComponentsWhen you order the RPSD Lock device, you receive the Lock, power supply, a 7-foot cable withmodular connectors on each end, and a 1

RPSD Power Monitor AdapterThe Power Monitor Adapter (PMA) (Comcode 406453662) provides an installation option thatallows you to control the behavior o

A second pair of RJ11 port connections may be installed for simple bypass of the RPSD Lock.To bypass the Lock, the modular connection cords are remove

FRONTBACKFIGURE 2-2RPSD LockPBXsAT&T supports RPSD use on the following types of PBXs: System 75 (R1V2, R1V3) System 85 (R1V1, R1V2, R2V1, R2V2, R

OtherOther dial-up port applications may be supported. To install an RPSD Lock device for theseapplications, locate the CO line used to service that p

RPSD KeyThe RPSD Key is similar to the RPSD Lock in size and appearance. Like the RPSD Lock,the RPSD Key has seven LEDs on the front panel and four po

Hardware Installation ProceduresIt is absolutely required that the first step in installing the RPSD Lock device is to inform theINADS System Administ

IMPORTANT SAFETY INSTRUCTIONSTo reduce the risk of injury from fire or electric shock, always follow the basic safety precautionswhen using this produ

FIGURE 2-4Common RPSD Lock ConfigurationThe Lock is installed between the CO line and the PBX modem. The modem location dependson the type of PBX. The

You will need the following components to install the RPSD Lock: RPSD Lock devicethe CO line assigned as the RMATS channel (on customer premi

ModularPlugRJ11JackCO Line(RMATS Channel)ModularPlugFIGURE 2-5RPSD Lock to CO Line (RMATS Channel)Connecting the RPSD Lock to the PBX ModemThe 212A mo

ModularPlugPBXModemModularPlugFIGURE 2-6RPSD Lock to ModemConnecting the RPSD Lock to the AdministrationTerminal or PrinterYou will need the following

To connect the RPSD Lock device to the administration terminal or printer, use thefollowing procedure:1Using Table 2-1, make up a DB25 connector with

FIGURE 2-7RPSD Lock to Administratlon Terminal or PrinterHardware Installation Procedures2-17

23456782022Transmit DataReceive DataRequest to SendClear to SendData Set ReadySignal GroundData Carrier DetectData Terminal ReadyRing IndicatorRPSDTer

234567820234567820RPSD(DCE)FIGURE 2-9Printer(DCE)DB25 Connections From RPSD Lock or Key to Data Communications EquipmentObtain further information for

AC OutletFIGURE 2-10RPSD Lock Power SupplyInstalling the RPSD KeyThe RPSD Key is installed between the user’s terminal and modem. To install an RPSD K

Connecting the RPSD Key to the TerminalThe RPSD Key is connected to the terminal via the Aux. Port on the back of the RPSD Keydevice and the terminal’

16This product should be operated only from the type of power source indicated on thepower transformer (see Item 18 below). If you are not sure of the

Power-Up Behavior of Uninitialized KeyWith an uninitialized Key, the left four LEDs will all light up upon power-up. If any otherbehavior occurs, ther

Cables, Connectors, and Ports TableTable 2-2 shows the cables, connectors, and ports required to install the RPSD system. Thistable includes optional

2-24Installation

Software ComponentsThe software for the RPSD system is contained within the hardware components and does notneed to be loaded separately. Additionally

Initializing an RPSD KeyInitialization of an RPSD Key involves both the Key and the RPSD Lock. On the Lock,the Key User ID in question must be added u

Test RPSD Lock InstallationThe Self Check tests the health of the RPSD Lock. If the correct response is received when thetest is run, the RPSD Lock is

3 RPSD System AdministrationRPSD System Administration3-1Time of Day Access3-1System Activity Log3-2Single Point Administration3-4Enable/Disable (Bloc

RPSD System AdministrationThe RPSD Lock device prevents unauthorized access to the RMATS channel on your PBX. Inadministering the RPSD, keep in mind t

System Activity LogThe System Activity Log retains a log history of the last 60 status messages generated by theRPSD Lock. As a new message is generat

The fields of the System Activity Log entries are:Log IDprovides the ID of the Lock associated with the system activity message.Sequencenumbers each m

FCC NoticesPart 15, Subpart AThis device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) This device

Single Point AdministrationA single administration terminal or printer can be used to administer multiple Locks. To do so,you will need to either admi

Authorized KeysYou may have up to twenty-five RPSD Key user IDs on the RPSD Lock. Ten RPSD Key userIDs are reserved as permanent for AT&T personne

3-6RPSD System Administration

RPSD System Administrator Command SetThis section describes the commands available on the RPSD Lock and their syntax. Theprocedures in which the comma

Optionally, a single Key can be used to access multiple Locks. This is done by entering the[secret_key] information when adding that Key. The same [s

B - Block UserSyntax:b <user_id>[ RETURN ]Blocks an RPSD Key user from access to the RMATS channel. Both permanent andnon-permanent users may b

T - Test UserSyntax:t <user_id>[ RETURN ]Returns a seven-digit, pseudo-random code to be matched by a code from the specified RPSDKey user. Thi

L - List User TableSyntax:l[ RETURN ]orl <full_or_partial_user_id>[ RETURN ]The List User Table command lists information regarding all users

The fields of the List User Table screen are:User IDProvides the user ID.Blocked?States whether a Block command has been issued for that user. The def

Third Sample Command and Response:The following is a sample of the output returned by using the second syntax example, which listsall users beginning

Contents1Getting StartedGetting Started1-1Audience1-4Responsibilities1-4In This Document1-5Typographical Conventions1-5Hotline or Other Service Call N

CR - Change RestrictionSyntax:cr <restr_id,start(hh:mm),end(hh:mm),day_no.>[ RETURN ]The Change Restriction command is used to set the list of

start(hh:mm)The beginning time of the restriction in 24 hour clock format. In thesample above, the beginning time for restriction IDA is 20:00,which i

LR - List Restrictions[ RETURN ]Syntax:lrorlr <restr_id>[ RETURN ]The List Restrictions command is used to list the time restrictions that hav

UR - User RestrictionsSyntax:ur <full_or_partial_user_id, restr_id(s)>[ RETURN ]The User Restrictions command is used to assign time restrictio

LH - Log HistorySyntax:lh[ RETURN ]Displays the last sixty messages in the System Activity Log. The messages are displayed twentyto a page with a tot

The fields of the Log History screen are:Log IDprovides the ID of the Lock associated with the system activity message.Sequencenumbers each message in

AH - Access HistorySyntax:[ RETURN ]ahThe Access History command displays details regarding the last twenty accesses of the RMATSchannel for both inc

FH - Failure HistorySyntax:fh[ RETURN ]The Failure History command displays a log of the last twenty failed access attempts and thedetails of those c

ST - Status DisplaySyntax:st[ RETURN ]The Status Display command displays the version, date, time, communications parameters, andcurrent status of th

LS - List StatisticsSyntax:ls[ RETURN ]The List Statistics command displays a statistical summary of call attempts and failures, bothcumulative and s

3RPSD System AdministrationRPSDRPSDSystem AdministrationTime of Day AccessSystem Activity LogSingle Point AdministrationEnable/Disable (Block) AT&

RS - Reset Statistics[ RETURN ]Syntax:rs[ RETURN ]Entering rS resets the access attempts statistics to zero. This command does not resetcumulative to

FD - Force DisconnectSyntax:fd[ RETURN ]The Force Disconnect command disconnects a call in progress. This might be used to clear thechannel for a hig

C - Clock SetSyntax:c <hh:mm>[ RETURN ]Set the clock to local time standards in 24 hour clock format (for example, 16:00 for 4:00 PM).The clock

SC - Set Communications ParametersSyntax:sc <speed,length_parity>[ RETURN ]The Set Communications Parameters command is used to set the communi

Help ScreensTo obtain a help screen for any command, enter a question mark (?) followed by thecommand and [ RETURN ].Sample Help Request and Help Re

4 RPSD Key UseRPSD Key Use4-1Access Failure Messages4-2Last Call Status Test4-2RPSD Key User Command SetU - Set User IDK - Set Secret KeyN - Set Devic

RPSD Key UseWhen the RPSD system is working correctly, Key use and authentication should be almostinvisible to the RPSD Key user. The user dials the R

Access Failure MessagesTable 4-1 describes the access failure messages and their meanings. Access failure messages donot necessarily mean that an erro

RPSD Key User Command SetThe RPSD Key device displays a different Menu of Commands to standard output depending onwhether the device is in a virgin st

U - Set User IDSyntax:u <user_id>[ RETURN ]The Set User ID command is used to enter a name that will identify the RPSD Key to theRPSD Lock. Thi

4RPSD Key UseRPSD Key Use4-1Access Failure Messages4-2Last Call Status Test4-2RPSD Key User Command Set4-3U - Set User ID4-4K - Set Secret Key4-4N - S

N - Set Device NumberSyntax:n <number>[ RETURN ]The Set Device Number command enters a number from 100 to 9999999 as an identifier for theRPSD

H - History DisplaySyntax:h[ RETURN ]The History Display command displays a log history of the last twenty messages generated by orsent to the RPSD K

D - Date SetSyntax:d <mm/dd/yy>[ RETURN ]The Date Set command is used to set the date for the RPSD Key’s internal calendar. You shouldset the da

I - Set Log IDSyntax:i <log_id>[ RETURN ]The Set Log ID command is used to identify which Key is associated with which status message.This is es

S - Status DisplaySyntax:s [ RETURN ]The Status Display command displays the current status of the RPSD Key to the user’s terminal.To use this comm

SC - Set Communications ParametersSyntax:sc <speed,length_parity>[ RETURN ]The Set Communications Parameters command is used to set the communic

W - Wipe OutSyntax:w[ RETURN ]The Wipe Out command will erase the user ID, secret key information, and device ID of theRPSD Key and return it to a vir

5 TroubleshootingTroubleshooting5-1Access Failure Messages5-3Testing the RPSD Lock5-7Built-in Diagnostics5-7Self Check5-8Last Call Status Test5-8Modem

TroubleshootingThis chapter provides a basis for establishing the cause of trouble or access failure with yourRPSD system. In the event that you are u

5-2Troubleshooting

List of FiguresFigure1-11-22-12-22-32-42-52-62-72-82-92-10B-1B-2Protection ProcessRPSD Lock and Key ConfigurationBypass ConnectionsRPSD LockRPSD KeyCo

Access Failure MessagesWhen calls to the RPSD Lock are disconnected without reaching the PBX modem, the Lockgenerates an access failure message that i

TABLE 5-1Access Failure MessagesCodeNo.Message Meaning Action1No RPSD/KeyNo RPSD Key First test the RPSD Lock using the SelfDetected was detected onCh

TABLE 5-1 (Continued)Access Failure MessagesCodeNo.MessageMeaning4Blocked User5InvalidResponse6Outgoing Call7Ring - NoAnswer8ForceDisconnectTheadminis

CodeNo.9MessageTimeRestrictionTABLE 5-1 (Continued)Access Failure MessagesMeaningThe call wasplaced during atime of daywhen the Lockis restrictedfrom

Testing the RPSD LockThere are two ways in which the RPSD Lock can be tested to determine the cause of accessfailures and whether the Lock or some ass

Self CheckThe Self Check tests the health of the RPSD Lock.To perform the Self Check, dial the RMATS channel from a touch-tone telephone. When the cal

Modem Ring TestThe Modem Ring Test tells you whether the call attempts are getting through to the modem. Ifthere is a problem with the RPSD Lock, the

Replacing the PBX ModemTo test whether the problem diagnosed by the Modem Ring Test is in the PBX modem, performthe following procedure:1234567Disconn

Replacing the Lock or KeyIf an RPSD Lock must be replaced, the service call is classified as the highest priority becausea failed Lock prevents all ac

5-12Troubleshooting