AT&T 8403 User's Guide

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Summary of Contents

Page 1 - Server (ECS) Release 5

DEFINITY® Enterprise Communications Server (ECS) Release 58403 Voice Terminal User’s Guide555-230-761Comcode 107983496Issue 2March 1997

Page 2

7How to Use the Feature DirectoryThe Feature Directory, shown in Figure 3, provides a convenient quick reference list for 12 features.Figure 3. The 8

Page 3 - Contents

8How to Use the FeaturesSpecial InstructionsUse the following special instructions for operating your voice terminal.• The first time you use the voic

Page 4 - Your 8403 Voice Terminal

9Troubleshooting (Later in This Guide) Later in this guide you will find a short section on troubleshooting. Use the procedures listed in that section

Page 5 - PQRS TUV WXYZ

10Voice Feature Procedures The procedures which appear in this section give short, step-by-step instructions for using each feature. For your convenie

Page 6

11To program or reprogram a personal list item1 On a separate sheet of paper, write the outside numbers, extensions, and/or feature access codes you w

Page 7 - Volume control button only

12 Automatic Callback To automatically place another call to an extension that was busy, did n

Page 8 - A Quick Look at the Features

13To cancel Call Forwarding1 Press (while off-hook), then the Call Forward entry number (or * or #) [dial tone]or dial the Call Forward cancel code

Page 9 - flashes if

14Call Pickup To answer a call placed to a member of your pickup group when your vo

Page 10

15To add a call you’ve put on hold to another call you’re connected to1 Press [dial tone]• Held call light continues to flutter; current call appeara

Page 11 - How to Use the Features

16 Hold To keep a call on hold while you answer another call, make a c

Page 12

NOTICEWhile reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Lucent Tec

Page 13 - Voice Feature Procedures

17YLeave Word Calling (LWC) To leave a message after dialing an extension (when your call is not answered, you

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18 Note: The Mute feature affects only the microphone associated with the handset. This feature has no effect on an external speakerphone attache

Page 15

19 Select Ring (and Ringer Volume) To select a personalized ring 1 While on-hook, press , and then press • Red light next

Page 16 - Transfer

20YSend All Calls To send all calls (except priority calls) immediately to coverage (onl

Page 17

21To change from handset to speaker1 While handset is off-hook, press • Red lights next to and go on• You can now hang up handset and call will re

Page 18 - 1 Press

22Transfer To send present call to another extension or outside number1 Press

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23Tones and Their MeaningRinging tones are produced by an incoming call. Feedback tones are those which you hear through the handset (receiver) or the

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24TroubleshootingProblem SolutionA feature doesn’t work as noted in this guide.1 Reread the procedure and try again.2 For many features you must lift

Page 21 - goes on steadily

25The telephone doesn’t ring. 1 Make sure the ringer is turned on.2 Set the ringer volume to a higher level.3 Place a test call from another extension

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26Key Words to Knowaccess code See feature access code.activate To begin or turn on the operation of a feature.attendant The person who handles incomi

Page 23 - Speaker Mute

ContentsYour 8403 Voice Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1A Quick

Page 24 - 2 To end test, release

27access these features by pressing and then an entry number (1 through 9, 0, or the * or # key). The directory has a surface that you can write or

Page 25 - 4 Hang up

28switch The device that makes connections for all voice and data calls for a network, and which contains software for features. Also known as a syste

Page 26 - Tones and Their Meaning

Blind PerfQuick Reference ListsFeature CodeABBREVIATED DIALINGList 1List 2List 3ProgramCALL FORWARDINGALL CALLSCancelCALL PARKAnswer BackFeature CodeC

Page 27 - Troubleshooting

Blind PerfAbbreviated Dialing*ItemNo.Personal List 1 Personal List 2 Personal List 3Name Name Name1234567890MiscellaneousDescription ExtensionMessageA

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1Your 8403 Voice Terminal The 8403 voice terminal has an innovative design to make it easy to use the many features of the DEFINITY® Communications Sy

Page 29 - Key Words to Know

2Figure 2. Another Version of the 8403 Voice Terminal123456789ABC DEFMNOJKLGHIPQRS TUV WXYZ*O#TransferHoldab cFeatureVolumeTest ConfDropLINEFeature D

Page 30

3Feature DirectoryA quick reference list of 12 voice features (F1 through F9, F*, F0, and F#) available on your voice terminal. For directions on usin

Page 31

4Volume control button onlyFor adjusting the volume of the following:• The one-way speaker when a call is in progress using the speaker• The handset r

Page 32 - Quick Reference Lists

5A Quick Look at the FeaturesBelow is a listing of many commonly used features and a description of how to use them. Note: You will have the Conferenc

Page 33 - Trunk Codes

6Message Your Message light goes on when a caller has left a message for you. You can then follow your system manager’s local message retrieval proced

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