AT&T Definity 6408 User Manual

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1
About Your Telephone
Your 8410D is a multi-appearance digital telephone. The display, along with the softkeys and display control buttons,
offers valuable added functionality. To familiarize yourself with the buttons and features on your 8410D telephone,
refer to the figure below and then read the following explanations.
Call appearances/feature buttons
At least three of these 10 buttons are devoted to incoming and outgoing calls (call appearances) and are labeled
with an extension number; the remaining buttons access features (feature buttons) and are labeled with a
feature name. Each has a red light telling you this is the line you are using or this is the line you will get when
you lift your handset. The green status light next to each call appearance and feature button tells you the line
or feature is being used.
Conference button
For setting up conference calls. This button is labeled <Conf>.
Dial pad
The standard 12-button pad for dialing phone numbers and accessing features. The letters “Q” and “Z” have
been added to the appropriate dial pad keys for directory access, and the “5” button on your dial pad has raised
bars for visually-impaired users.
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Summary of Contents

Page 1 - About Your Telephone

1 About Your Telephone Your 8410D is a multi-appearance digital telephone. The display, along with the softkeys and display control buttons, offers

Page 2

10 To place an AD call 1 Press the selected <AD xxxxx>. [ringback tone] • The call is automatically dialed. Note: Before you can use this fe

Page 3

11 [ringback tone] • The call is automatically dialed. Audix To retrieve a message when your Message light is on 1 See the Audix Documentation for

Page 4 - Conventions

12 To answer a call for a coworker for whom you are a coverage point 1 Press <xxxxx> of the incoming call when the ringing begins or the green l

Page 5 - Feature Finder

13 To cancel Call Forwarding 1 While on-hook, press <Menu> and then press the softkey below CFrwd [dial tone] or, if CFrwd is not available o

Page 6

14 [dial tone] • The held call light continues to flutter; the current call light also flutters. • You are given a new call appearance. 2 Press <xx

Page 7

15 Display, Softkeys, and Control Buttons Entering Softkey Mode and Viewing the Three Feature Option Screens There are three separate feature option

Page 8

16 Spres Abbreviated Dialing Suppress Stats ACD Agent Statistics Stop Abbreviation Dialing Stop/ Indefinite Wait Timer Timer TmDay (or DayTm) Date

Page 9 - Abbreviated Dialing

17 Exit To exit any display feature and return to normal display 1 Press <Exit>. • The display shows call information for the active call app

Page 10

18 To answer a new call while active on another 1 Press <Hold>. • The green light next to the held call flutters. 2 Press <xxxxx> of the i

Page 11 - Call Coverage

19 To prevent the other party from hearing you (to mute the handset or speakerphone microphone) 1 Press <Mute>. • The red light next to <Mute

Page 12 - Call Forwarding All Calls

2 Display A 2-line by 24-character display. Display control buttons These four buttons are labeled Menu, Exit, Prev, and Next. • <Menu> is used

Page 13 - Conference

20 • The ringing pattern you are hearing is displayed. Note: You can also press <Next> or <Prev> to cycle through all eight ringing patte

Page 14 - Directory

21 To cancel Send All Calls 1 While on-hook, press <Menu> and then press the softkey below SAC again or, if SAC is not available on your displa

Page 15

22 2 Press <Mute> again to resume talking to party. • The red light next to <Mute> goes off and other party can hear you again. To end a

Page 16

23 To see the date and time 1 Press <Menu> and then press the softkey below TmDay or, if TmDay is not available on your display, press <Date/

Page 17 - Handset Volume

24 Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those which you hear through the handset (receiver)

Page 18 - Inspect

25 Troubleshooting Problem Solution A feature does not work as noted in this guide. 1 Reread the procedure and try again. 2 For many features y

Page 19 - Select Ring

3 Test button When the telephone is initially powered up, the green light next to <Test> flashes if the link with the switch is not (or not yet)

Page 20 - Send All Calls

4 Conventions Conventions Used in Procedure Descriptions <xxxxx> This represents a call appearance button, which is used exclusively for placi

Page 21 - Speakerphone

5 Feature Finder Abbreviated Dialing (AD) Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete

Page 22 - Time/Date

6 Conference Allows you to conference up to six parties on a call (including yourself) so you can conduct a 6-way discussion. Use to set up timesavi

Page 23 - Transfer

7 Hold Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiti

Page 24 - Tones and Their Meanings

8 Speakerphone Allows you to place and answer calls or access other voice features without lifting the handset. Use the built-in speakerphone any tim

Page 25 - Troubleshooting

9 Abbreviated Dialing Note: Before you can use this feature, AD buttons must first be assigned by your system manager. (These AD locations can be

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