AT&T TL86103 User Manual download pdf (Page 16)

Appendix

Troubleshooting

If you have difficulty with your phone, please try the suggestions

below. For Customer Service, visit our website at

www.telephones.att.com or call 1 (800) 222-3111.

In Canada, dial 1 (866) 288-4268.

The handset registration is unsuccessful.

Follow the handset registration instructions to register the handset

again (see Adding and registering handsets on pages 9-10)

My phone doesn’t work at all.

Make sure the power cord is securely plugged in.

Make sure that the battery connector is securely plugged into

the handset.

Make sure the telephone line cord is securely and firmly plugged

into the telephone base and the telephone wall jack.

Charge the battery in the handset for at least 11 hours. For

optimum daily performance, return the charger when not in use.

If the battery is depleted, charge the handset for at least

30 minutes before you use it. Refer to page 6 for details.

Reset the telephone base. Unplug the electrical power. Wait for

approximately 15 seconds, then plug it back in. Allow up to one

minute for the handset and telephone base to reset.

You may need to purchase a new battery. Please refer to

Battery installation and charging (pages 6-7) in this user’s manual.

The display shows No Line. I cannot get a dial tone.

Try all the suggestions above.

Move the cordless handset closer to the telephone base. You

may have moved out of range.

If the previous suggestions do not work, disconnect the

telephone line cord from your telephone and connect the

telephone line cord to another telephone. If there is no dial tone

on the other telephone either, then,

the telephone line cord may be defective: try installing a new

telephone line cord.

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AT&T TL86103 User Manual Page 16