AT&T 1040 Installation Guide Page 1

Installation guide4-Line small business system1080 with digital answering system and caller ID/call waiting1070 with caller ID/call waiting1040 spea

4System planner

94TroubleshootingThe answering system does not record messages (1080 only).• If a caller reaches the maximum recording time you set for each

95• Make sure that there is an auto attendant telephone. (See the AUTO ATT SETUP section on page 46 of this manual.)• Make sure the answering system

96• Make sure the day/night announcements are set up and recorded.• Make sure that the DAY and NIGHT times that you entered are appropriate. (Se

97IndexAAC fail, 85Answer delay time, 58Answer status, 57Area code, 42Assign console, 74Auto attendant setup, 46-51Auto attendant delay time, 49Auto-m

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5Tool needed (optional)You will need a Phillips screwdriver to install your optional backup battery.Parts checklist (1040/1070/1080)Save your sales re

6Important information for DSL usersDo you receive DSL (digital subscriber line) service for high-speed Internet access through your telephone line(s)

7Important information for DSL usersContinued from previous pageUse splitters to separate the high-frequency DSL signals from the low-frequency signal

8Important information for DSL usersContinued from previous pageAT&T cannot supply the DSL splitter. Please contact your DSL service provider or p

9Professionally installed splitter for DSL linesDSL telephone lines that are used in the system must have either DSL splitters or microfilters. If you

10Table/desktop installation Connect the two long telephone line cords to the telephone. How you connect the telephone line cords to the wall is dete

11Table/desktop installationA: Two 2-line wall jacksB: Four one-line wall jacks with two 2-line adapters. NOTE: If one or more of your telephone lines

12Table/desktop installation2. Connect the power adapter to the telephone. Plug the small end of the power adapter into the jack labeled POWER on the

133. Check the extension number. Once you have attached the Line 1 telephone line and AC power to the set and the wall outlets, the set automatically

Congratulations on purchasing your new AT&T product.Before using this AT&T product, pleaseread the Important product informationin your User’s

14Wall mountingThe telephone base comes with the bracket mounted for table/desktop use. To mount the telephone on a wall, you will need a telephone ou

15Wall mounting3. Route the telephone line cords and the power cord through slots. (You can use a shorter telephone line cord.)4. Place the telepho

16Directory cardTo write names and/or phone numbers on the directory card, follow the steps below:1. Remove the clear plastic cover by inserting a sma

17Optional headset (purchased separately)For hands-free telephone conversations, use any industry-standard 2.5mm headset (purchased separately). For b

18Feature menuThe table on the following pages provides a summary of the feature menu for this telephone. It lists the features and their possible set

19Feature menuAll default settings are underlined.Feature Function OptionsONE TOUCH Assign the one-touch keys on the right of the phone as intercom or

20Feature menuFeature Function OptionsTIME/DATE Set the date and time. Set the clock.YEAR, MONTH, DATE, HOUR, MINUTE, AM/PMSet the date and time. For

21Feature menuFeature Function OptionsCOVM RESET(1080 and 1070 only)Clear Central Office Voice Mail (COVM) indicator when the telephone indicates ther

22Feature menuFeature Function OptionsSYS EXT MAILBOX(1080 only)Assign 1070 and 1040 telephones to use a desired 1080 telephone as a voice message mai

23Feature menuFeature Function OptionsTOLL SAVER When turned on, the answering system picks up incoming calls within eight seconds if there is at leas

Model,(circle one)Location Serial number, (found on the bottom of the telephone base)Purchase date and place1080 1070 10401080 1070 10401080 1070 1040

24Feature menuFeature Function OptionsCENTREX Set up a Centrex console telephone.CONSOLE Specify whether your telephone is the Centrex console telepho

25DTAD feature menu (1080 only)Use the features in this menu to listen to and delete incoming messages, and to record and review outgoing messages.To

26DTAD feature menu (1080 only)Feature FunctionPRIVATE MSGS Play and delete private messages, and record an outgoing message for the private message m

27DTAD feature menu (1080 only)Feature FunctionAA NIGHT-OGM Record the auto attendant system message. For nighttime, the default message is, "Tha

28Menu operationFeature setup, memory programming, and some individual feature operations for the 1040, 1070, 1080 use menus shown in the display. Use

29Phone settingsLANGUAGEThis telephone comes factory set for English displays. If it is necessary to change the display language that is used in all m

30One touchAssign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the ou

31One touchContinued from previous page• Store a signal for switching to temporary tone dialing. If you have dial pulse (rotary) service, this signal

32Phone settingsCustomize the telephone functions for this phone.EXTENSION NUMBEREvery individual phone in your telephone system MUST be assigned a un

33Phone settingsRINGER ON/OFFUse this feature to control whether there is audible alerting for outside calls on a line.1. Press [ENTER].2. Press [ ] o

STOP!For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-42

34Phone settingsDELAY RINGUse this feature to set the length of time before incoming calls ring at this telephone.1. Press [ENTER].2. Press [ ] or [ ]

35Phone settingsAUTO-MUTEUse this feature to choose whether sound at this extension will be heard automatically in response to a page (auto-mute off)

36Phone settingsTONE/PULSEUse this feature to choose tone (Touch-Tone) or pulse (Dial-Pulse) dialing. The factory setting is TONE. Change this to PULS

37Time/date When the telephone is idle, the screen displays the date and time. You can set the time manually or, for 1080 and 1070 extensions, with in

38Time/dateContinued from previous page• Setting the clock in this menu also sets the time for the answering system. Before playing each message, the

39Special optionsUse the following features to customize some multi-line functions, display settings, Central Office Voice Mail (COVM) setup, and, for

40Special optionsSCROLL RATEUse this feature to choose the speed for the rapid scroll feature. (See Rapid scroll on page 18 for details.)1. Press [ENT

41Special optionsCOVM ON/OFF, 1080 and 1070 onlyIf you subscribe to voice mail service with your local telephone service provider, turn the COVM (Cent

42Special optionsAREA CODES, 1080 and 1070 onlyYou can program this phone to recognize one home and up to five local area codes. If you simply dial th

43Special optionsLINE GROUPIf all of the sets have the default setting of LINE 4, and all the extensions in your system are connected to all lines, y

Table of contentsPlanning your system ...

44Special optionsThere are 12 line group numbers to select (4-15). Refer to the table below for the various line-group combinations that result from u

45Special optionsRESET ALLUse this feature to return all feature settings for this phone to their factory settings and erase the redial stack and all

46AUTO ATT SETUP (1080 only)Set up the programmable auto attendant to answer outside calls, provide callers with company directories, and record voice

47AUTO ATT SETUPEVERY 1080 = AA AUTO ATT SETUP NO 1080 = AA AUTO ATT SETUP (1080 only)EVERY 1080 = AAUse this featur

48AUTO ATT SETUP (1080 only)PER 1080 = AAUse this feature to assign individual 1080 telephone(s) as auto attendant(s).1. Press [ENTER] on any 1080 sys

49AUTO ATT SETUP (1080 only)AUTO ATT DELAYUse this feature to choose how long this phone rings before the auto attendant picks up a call. One ring cyc

50AUTO ATT SETUP (1080 only)DAY/NIGHT TIMESUse this feature to specify times to be considered day or night for auto attendant features.The auto attend

51AUTO ATT SETUP (1080 only)RESET AUTO ATT, (1080 only)Use this feature to return auto attendant setup for all phones to default. STOP When you confir

52SYS EXT mailbox (1080 only)About system extension mailboxesIf a 1080 telephone is an auto attendant (page 46), it can be a system extension (SYS EXT

53SYS EXT mailbox (1080 only)AUTO SETUPUse this feature to automatically assign all 1070 and 1040 phones to individual 1080 mailboxes. If a 1070 or 10

REMOTE CODE ... 59 MESSA

54SYS EXT mailbox (1080 only)UNASSIGN MBOXESUse this feature to cancel the auto attendant mailbox function for all 1080 phones. Any 1070 or 1040 phone

55SYS EXT mailbox (1080 only)REMOVE EXT MSGSUse this feature to delete all messages for a specific 1070 or 1040 phone that uses this 1080 mailbox, or

56SYS EXT mailbox (1080 only)To delete all messages of all SYS EXT phones1. Press [ENTER] on the 1080 telephone.2. Press [ ] or [ ] until you see SYS

57DTAD setup (1080 only)ANSWER STATUSUse this feature to set up the 1080 phone to record private messages (not the SYS EXT messages meant for the asso

58DTAD setup (1080 only)ANSWER DELAYUse this feature to set the length of time this phone rings before the answering system picks up the call. One rin

59DTAD setup (1080 only)REMOTE CODEUse this feature to select a three-digit number to allow remote access from another telephone (away from your home

60DTAD setup (1080 only)MESSAGE LENGTHUse this feature to set the maximum length of recorded messages. You can select the maximum length for the messa

61DTAD SETUP ONMESSAGE ALERT DTAD setup (1080 only)MESSAGE ALERTUse this feature to turn the audible message alert on or off.If the mes

62DTAD setup (1080 only)CALL SCREENINGUse this feature to choose whether incoming messages can be heard over the speaker when they are being recorded.

63DTAD FEATURE MENU (1080 only)Setup the answering system in DTAD FEATURE menu. The DTAD FEATURE menu allows you to:• Play or remove incoming pr

1Planning your systemYour system can have up to 16 telephones (models 1040, 1070 or 1080, purchased separately) and up to 19 telephone numbers. Your s

64Feature Menu FunctionPRIVATE MSGS Play and delete private messages, and record an outgoing message for the private message mailbox. PLAY NEW MSGS Pl

65DTAD FEATURE MENU (1080 only)Outgoing announcements for auto attendantIf your system has an auto attendant, you need to program the day and night ti

66MicrophoneDTAD FEATURE MENU (1080 only)Outgoing daytime announcementTo record the daytime announcementThe 1080 has a pre-recorded daytime announceme

67DTAD FEATURE MENU (1080 only)Outgoing daytime announcementTo play the daytime announcement1. Press [DTAD].2. Press [ ] or [ ] until you see SYSTEM O

68DTAD FEATURE MENU (1080 only)Outgoing nighttime announcementTo record the nighttime announcementThe default outgoing nighttime announcement is, “Tha

69DTAD FEATURE MENU (1080 only)Outgoing nighttime announcementTo play the nighttime announcement 1. Press [DTAD].2. Press [ ] or [ ] until you see SYS

70DTAD FEATURE MENU (1080 only)Directory announcementTo record the directory announcementThe default directory announcement is, “Please enter the exte

71DTAD FEATURE MENU (1080 only)Directory announcementTo play the directory announcement 1. Press [DTAD].2. Press [ ] or [ ] until you see SYSTEM

72DTAD FEATURE MENU (1080 only)Share system announcementsIf you have recorded your own auto-attendant announcements, you can share them with the other

73DTAD FEATURE MENU (1080 only)Download system announcementsIf there are auto-attendant announcements shared in the system, you can download them from

2Planning your systemContinued from previous page• If your establishment has single-line phone jacks (page 11), you must purchase two-line adapters (

74CentrexUse this feature with the Centrex system only. You will need to program the next two features if this phone is the destination console phone

75CentrexCSL DELAY RINGSet the length of time before this phone routes a call to the Centrex console phone. One ring cycle lasts about six seconds.1.

76CONFIG. FONCT. FRANçAISLANGUE CONFIG FUNCIONES ESPANOLIDIOMA LanguageThis telephone comes factory

77Centrex operationSetup checklistBefore expanding your system or installing for Centrex, review the System planner on page 4. If you have Centrex, co

78Centrex operationSet ring delay durationThis feature allows other system telephones’ calls to ring at the console phone. After a specified ring dela

79About a fax machine Adding a fax machineYou may wish to use a fax machine with your phone. Choose line 3 or 4 for the fax machine, and connect it ac

80Technical specificationOperating temperature 32°F — 122°F0°C — 50°CPower adapter input AC120V 60HzPower adapter output DC12V 500mABackup battery (p

81Appendix AGlossaryAuto Attendant: A 1080 telephone in your multi-telephone system is assigned to pick up a ringing line automatically after a select

82Appendix AGlossaryContinued from previous pageDSL filter: DSL filters filter out the high-frequency data signals that carry high-speed data to compu

83Appendix AGlossaryContinued from previous pageMailbox: A place to store answering system messages. The 1080 phone can have separate mailboxes for p

3Planning your systemContinued from previous page• All extensions that share the same line should share the same line group number (4-15).• You can

84Appendix BOptional spare battery (purchased separately)Install a 9V alkaline battery (purchased separately) to use some features of this telephone i

85Appendix BOptional spare battery (purchased separately)5. Insert a new alkaline battery (9V, size 1064A, purchased separately) following the polarit

86TroubleshootingIf you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website

87There is no dial tone.• First, try all the suggestions of My telephone appears to be dead on page 86.• The telephone line cord might be malfuncti

88TroubleshootingI cannot transfer outside calls.• If you are on a conference call with another telephone in the same system (see the Conference ca

89LOW BATT appears on screen.• No spare battery is installed or the spare battery needs to be replaced. • Remove and re-install the battery.The tel

90TroubleshootingThe screen displays AC FAIL.• The phone has been disconnected from AC power. When AC power is restored, the screen returns to the us

91My calls fade out or cut in and out when I am using the telephone.• If you have a headset plugged into the telephone, try unplugging it and firmly

92TroubleshootingMy caller ID features are not working properly (1070 and 1080 only). The system does not receive caller ID or the system does not dis

93• When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the front of the telephone base.• If HEADS